Birmingham Hotel Guide - Walsall Arboretum hotels in Birmingham, United Kingdom.

"When I arrived at the hotel I found what looked like a closed down building with no other cars. I then walked round the building where I found a man urinating in the car park and found another entrance. I went to reception and rang a doorbell that was on the desk as there was no one around. 3 rings and 10 minutes later a kind young man turned up and offered to help me with my bags which was the only pleasant experience I had. He informed me that the lift was broken and just to follow the signs. The doors to the floor were wide open and 3 men were stood staring by the entrance. We walked through cigarette smelling corridors, finally found the room and slightly turned the key in a flimsy yale lock that felt unsafe and as if a small child could push it open. The room STANK and was boiling hot even though the radiators were cold. I went to open the window for fresh air and was met with used condoms and cigarette ends and screws on the ledge infront of the window. My friend then got locked in the bathroom from the inside and I had to let her out. We found cloudy water coming from the tap. On further inspection the mattress and curtains had visible blood and other bodily fluid stains on them. I was scared for my safety and decided to leave after 20 minutes and did not come back. To charge £70 for that is absolutely disgusting!!"

"Lovely hotel and great room. Will definitely stay again! "

"Plenty of free parking. Good wardrobe space. Quiet room. Only downside: tv didn't work, think it was probably a wifi problem as here was intermittent recdption."

"The Breakfast was good and plentiful"

"Great stay, check in very efficient with friendly and professional front of house staff. Great breakfast"

"Unnecessary and ineffective electronic check in systems near pointless, helpfully a member of staff appears like Mr Ben, so very helpful indeed, but why the nonsense in the first place? Ditto on exit, need a human to get the invoice. Noisy overnight, many emergency vehicle sirens at different points. Food ok but expensive £8.50 for a portion of onion rings. Room sparse but comfy, all round average"

"Room was neat and clean and couldn’t ask for more."

"The house is great value, highly recommend. Great communication from the host. Thank you."

"Good stay"