Chalets in West Midlands

"Very nice, and very clean So impressed "

"Lovely hard working and helpful staff Would come back "

"We stayed just 1 night and made use of the Pool, Steam and Sauna. We didn't eat or drink in the hotel. The hotel was clean and check in was very efficient. Ample parking and after check out at 11:00 you could keep using the car park until 14:00, so the 5 minute walk to the shops at Resort World from the hotel was a bonus. Pool was small but very well looked after, at 15:00 on a Saturday the steam rom and suna were not busy. I didnt use the gym but it looked well equiped and again well laid out and very clean. A constantly screaming baby broke the very relaxing atmosphere pool side that went on for over 20 minutes and the mother who seemed oblivious to the disturbance that she was causing. As a society we can only hope that she doesnt have a second child! Great hotel and I would recommend. "

"Good clean room, nice decor, comfy bed "

"Friendly helpful staff. Clean room."

"I didn't use breakfast, so I can't comment about it. I am not qualified to characterise the eco-friendly aspects. It is annoying that the survey doesn't allow alternative options for answers. However, my stay at Mercure Hotel West Bromwich was fine. The staff was friendly and helpful when I had situations. I can't mention the names of all staff, because not so many had a badge with the name. I mentioned in a previous of my reviews the name of Marita, purely because she wear a badge, but all her colleagues were super fine. The room was spacious, clean and quiet. The speed of internet... has room for improvement."

"No issues with this hotel, I had to stay one night for business and it gave me everything I needed and was comfortable, clean and the staff were excellent. Couldn’t ask for more for what I needed and would happily stay again!"

"Clean room, helpful staff, perfect for one night "

"Tidy room and a great Italian restaurant downstairs "