4 Star Hotels in Baltic Triangle, Liverpool

"Beautiful hotel with great staff! Really right in the heart of Liverpool you can't go wrong! Next time I visit Liverpool I'll be staying here again!"

"Grubby, dated, uncomfortable bed, dirty cutlery at breakfast. Avoid."

"Henry was great checking us in. Room was great. Spacious enough with sink, fridge and coffee making. Bathroom good and nice molton brown toiletries, good shower. Good WiFi and would definitely recommend. Nice welcoming staff. "

"Pet charge was £25 with treats water bottle poo bags and water dish near to city centre & opposite train station plenty shops and bars around hotel bar was expensive "

"Ideally located for Liverpool Hospital with convenient overnight car parking nearby."

"Didn’t get the superior room as i originally paid for. Staff rude and unaccommodating. Informed hotel manger."

"The location was good, parking was very easy in Q Park with discount. Room was pretty average for a delux room. No drawers, or suitcase stand so every time I needed something the case went on the bed which isn’t great. There was no close up make up mirror in bathroom which was annoying. No fridge which was also a surprise. I checked in online and got confirmation email saying pick keys up at reception or from machine. Machine wouldn’t dispense keys so went to reception. Female member of staff said you’ve not checked in despite me looking at an email saying I’d successfully booked in online! She was having none of it, not much customer service no apology…."

"Village hotels system wouldn’t even give me a refund after I booked the wrong day and had to book there last minute at 22:20"

"The Hotel is ok, but the staff were all excellent. We stayed in the room 39, which was one of the “groupie” rooms which sleeps 4. The room was big enough for a family of 4. It has a large fridge and 4 windows, however, the blinds are electric, operated by a remote control, but only 1 of them worked, so they were stuck in the same position. And to get some light in we had to fold the broke ones up. Very poor. Overall the room was ok except the selotape on the walls where a previous guest had obviously had balloons or decorations up. The location is about a 20 min walk from the City Centre and relatively near the Docks. Breakfast was ok, though it’s a set menu. Would be back? No. Was expecting more for what we paid, bearing in mind the location."