4 Star Hotels in Lakeland - Winter Haven, Florida

"My husband and I decided to go to this place to celebrate our wedding anniversary because the pools were supposedly heated—but that isn't the case. Only the lazy river is a little warm."

"Amazing stay with beautiful property. "

"Room was had dirty towel and washrag hanging in bathroom. Floor not clean, back slider didn’t lock. Blinds on back door were missing and never replaced. Maintenance said he did best he could on lock, when fixing it. Told me it should work. Blinds were never replaced, even after being told by front desk that it was moved to priority. Communication with shuttle and trash service was non existent!!! Will not return. "

"The Resort Villa is outdated could use some upgrades. The WaterPark is not included in your stay you have to pay extra. It could have been a little bit cleaner. There was plenty of activities and things to do for the kids."

"We had a fantastic stay at this property, staff were very friendly and helpful. Room was clean and one of the updated rooms on the property. Pools were clean with good loungers. Unfortunately on our last night at the property we discovered a large American cockroach about 2” long. We caught and killed it but it certainly dampened our stay.. no signs of pest issues at the property."

"The POOL! WOW it was amazing very family friendly "

"Breakfast was good but pretty crowded and busy. We loved the location and the amenities "

"Great resort amenities "

"I LOVED this resort! I usually don’t leave reviews but my stay was exceptional. The property and room was very clean. I would definitely stay here again."