5 Star Hotels in Yucatan Peninsula, Mexico

"2nd time at Excellence Riviera; it did not disappoint either time. Best near Cancun IMO"

"Our stay at the Ocean Riviera Paradise was great! The resort itself was well maintained, and I liked the feel and set up of the place. The staff was great, and the dining experiences were good. I would say what made our trip exceptional was our butler Alan! He definitely went above and beyond! Any requests that we had he took care of, and always just checking in to make sure we were always ok. That was greatly appreciated so definitely special shout out to Alan!"

"Very good resort and stay for their rates Huge area Various amenities Nice pools Not that great beach, although very accessible, but needs a lot of work, NO CLEAR WATER!! Many restaurants and options, food is fine, Cancun quality anyway! Best option if you are traveling through expedia, you will get all the perks your are promised and for free. Brenda (supervisor) at check in and check out, was the best ever!!!!"

"The staff were pretty consistently rude for most of the week we were there. When we would ask for food at restaurants where they were serving at buffets they were consistently rude or acted like we were annoying them or like they didn’t want to be there. It was pretty shocking considering what we paid to be there. We wondered if they were treating us that way because we were Mexican-American and not White. No matter the reason, it was not OK. If you’re looking for a beach, this is not the place for you. The beach is very small, most of it is Rocky, and there was lots of sarga while we were there. We most definitely will never return here."

"Staff are all great. Good as can be. The daily breakfast was amazing. Our shower door would not close completely. The bathroom faucet also did not function well. The food overall was really well done. Overall a good experience though. "