Balterley Hotels

"Good location, harvester next door for dinner and close to the stadium. Breakfast was mediocre and very busy but sufficient. Staff were excellent. "

"Nice stay"

"Lovely hotel. Shame about the wedding party. They were very loud but that can’t be helped. Otherwise the bed was awesome and staff were really nice"

"No real complaints to be made, the venue was everything promoted on its website."

"Great friendly staff recommend both bar and restaurant."

"Polite staff Great location for the event Great price Quiet room comfy bed Excellent tasty food nice breakfast buffet Staff excellent Overall 10/10"

"Big and clean room. Great breakfast "

"We love this hotel always clean and staff always seem happy and helpful"

"We had a nice stay at the Lion & Swan until the last morning when we came down for breakfast and there was only 1 staff member dealing in taking order, it took over an hour for her just to take our order for coffee/tea, so we give up on ordering breakfast and left the restaurant, it was not the staff member taking orders was not at fault but extremely bad management on not covering enough staff for the weekend wwith the hotel fully booked and 2 weddings being held over the weekend. The manager who was on duty did not help or even acknowledge the people in the restaurant who was waiting so long for their breakfast without even a apology. The manager should be retrained or dismissed due to the lack of professional service provided. Our room was good but the hotel needs to find a better way to open the velux window and blind rather than a pole which is very dangerous, all so the noise with people taking when coming out of the function room into the car park waiting for taxis"