Chepstow Hotel Guide - Family Friendly Hotels in Chepstow, Cardiff

"Great stay. Hotel located within walking distance of Temple Meads station, local bus stops and Cabot Circus shopping centre. We were greeted warmly by staff at reception and had no issues checking in, or out. The room was fantastic. We stayed in a double double room on the top floor with views of Castle Park. Room was clean and modern, as was the rest of the hotel. Our only small issue was how firm the mattress was, but once you'd got use to it. We both slept well. The pillows were fantastic, like sleeping on a fluffy cloud. We only stayed one night. But would highly recommend and would definitely stay again."

"Nice room and very quiet. Layout do gym a bit odd but overall a nice hotel. "

"Great that parking is included and great central location. We had to leave at 4am and the very kind gentleman in reception walked my mother and I to the car park as we were a little nervous."

"Not ur typical Hilton standards a bit old style but good price for walking distance to train and central area. Average food . "

"The staff are truly amazing!!"

"The Good: Staff were friendly and helpful. The food was great, plenty of options for places to eat. Plenty of activities available and easy to book. The Bad: No complimentary parking. Some of the lifts were broken and had been for several days before we arrived. There seemed to be no interest in getting them fixed. Quite disappointed overall, not sure I would ever come back. Would have been better booking a holiday abroad."

"Always a dependable hotel to stay in. Room was quite snug for the price but did the job. Always helpful staff and clean rooms."

"Good hotel and was perfect location for us with a 4 year old for the night. Hotel rooms are a little dated but all good, however, our bathroom toilet had a terrible public urine smell to it. We had already put the little one to sleep so we shut the door and didn’t mention it until before breakfast but was told on reception that you have to email to let a duty manager know… hopefully they read the email as still awaiting a response so I imagine they could be getting more complaints until they follow up our email which seems a strange way of dealing with the issue."

"Excellent on all fronts."