Firmdale hotels in City of Westminster, London

"Excellent beautiful property. Helpful and friendly staff."

"Great location, very clean, friendly staff. Great tube options making it very easy to get around. Direct tube from Heathrow to Covent Garden and its a short walk to hotel."

"Excelente !!!"

"Unfortunately, there is no air conditioning. We happen to be staying there when it was 30°C. Every day two fans would’ve been helpful but all in all a good place to stay Miria."

"Good Location. Good service. Safe. Excellent stay"

"Extremely friendly staff. Great Service from the front desk supervisor. Highly recommend this hotel for ease of change transportation & exploring London. "

"Staff were friendly, check in process was quick and easy. Close to all the places we wanted to go and sightsee, so many nice places to eat, have coffee in Queensway."

"What an amazing experience.We stayed here seceral times when it was the Hard Rock and were concerned it wouldnt be as good .We had nothing to worry about .Apart frkm he branding nothing else had changed. Awe made very welcome by Maza in the backstage room.Elvin from secutity took us to the room and as i use a walking stick talked me through ths fire evacuation procedure.A lovely gentleman whos name escapes me brought our bags and taljedvus through usingvthe air conditionibg. . We had booked to see Setevie wonder on Saturday then ELO SUnday but dud to ihis ill health ELO was cancelled.We asked at reception of othercefents particularly an art exhibition we wanted to see..He went awaycabd came bzck with 2 tickets for free entyr .What a lovely surprise. The only thing that was disappointng was they had now Brown sauce with breakfast.We did ask but they had run out. That being said it was a first class stay and we will definitely return .Thank you "

"Have stayed here before. Lovely, tree-lined street near Paddington. Very walkable. Friendly and helpful staff. Room not very large, but comfortable, quiet, and modern. Mosaics in lobby and public spaces from Roman times, combined with spare decor, make for a very interesting and inviting aesthetic. Would stay again. "