Cradley Hotels

"It was a fine stay. We paid more for a better room which seemed worth it."

"The room is from the 1980's dust and all!!! The reception staff member I met was so rude and tried to charge me more than the advertised price. The room was freezing cold, then was given a unsafe heater. I ordered food from the restaurant, when it came out it had ingredients not mentioned on the menu, that i am intolerant to, so I sent back and replaced with something else, they then tried to charge me for the new meal, I said thats ok could you bring the previous plate out, as if i had paid for it I wanted it, they refused to bring it out. I asked to speak to the manager several times no one would get the manager."

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"Highly disappointing. A very, very run down hotel. Room had a disinfectant smell, bedding minimal, carpet needs a good cleaning, and basic shower unit - a curtain around a plastic base - with a blocked drain that risked flooding. This is certainly nowhere close to the ‘Very Good’ 8/10 rating as presented by Expedia."

"Everything was good"

"Quality Breakfast Plenty of parking onsite Will stay again. Lots of stairs for those who may struggle. Rooms can be a fair distance from reception "

"Great room cleaned everyday. Swimming pool warm and clean the kids loved it. Mr Chin on reception very helpful and gave advice about where to visit. Would come again. Restaurant could have more food choices but what was there was delicious"

"Breakfast good, would have liked s rambled eggs as on low fat diet. Room cold to start with. Needed brighter bedside light. Like to read in bed and keep warm"

"Staff were great, gym was well kitted out and the room on the whole was very nice. The bathroom was very dated and in need of a refurb. I'd booked this hotel as it had a bar and restaurant... closed for refurbishment and not advertised. Very annoyed at that. Breakfast was extremely disappointing... Packets of instant coffee, very little choice of anything to be fair . I didn't want a cooked breakfast but this was the only real option and it wasn't great either. "