Cynwyd Hotels

"yes good location"

"We had a lovely welcome at reception, and we had booked a Spa afternoon before our check in . The welcome was not as forthcoming at the Spa , and it seemed a little disorganised. Be aware that if the hot tub is cancelled due to the weather , you will not get a refund, apparently it’s in the T’s & C’s . The room was lovely if a little tired as some other areas were as well , granted it’s an old building , but the maintenance was a little lacking . The service and welcome at the restaurant was very good for evening meals and breakfasts . A couple of criticisms , the wine glasses could nicer , not ordinary glasses , especially as your spending £60 on a bottle of wine . The other was at breakfast, the plates were in a cabinet , which initially I thought was for heating the plates . This wasn’t the case , the plates were freezing and your breakfast was soon cold . "

"The hotel was ok for the price, some of the staff appear to have a lack of interest in there jobs especially the young lady in breakfast this morning there was no glass cups for cold drinks no orange juice left no bread for toasting milk empty in coffee machine and had to be told as she just kept walking past the tables not cleared and she was very load when communicating with kitchen staff the breakfast itself was very nice."

"First then we comming no have hot water we ask reception what its going on they answer waiting engineers . We was 2 days by the its nobody fix . Still no hot water then we check in the morning . People then going somewhere check or rooms doors clock because we have like don't work clock thinks . After 2 h they fix . But anyway I'm personally no recommend thus hotel anyone ."

"Outstanding on many levels. We only had one night but I wish we would’ve had 3-4 days or longer. Food was good service excellent. We hope to return! "

"Was a pretty run of the mill pub, with half decent meals (wouldnt order the steak)"

"Great choice breakfast, plenty of car parking. Evening restaurant food is ok, not great. Swimming pool facilities were great. Overall plesent stay and would book again."

"The food seem substandard "

"Great food. And cozy environment. "