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"Staff very helpful and friendly, great service and very nice and tasty food. "

"Flawless hotel. Suite was huge and lots of facilities. Staff attentive and friendly. "

"The pool and staff were great went above and beyond to help you with anything "

"So good we booked another night! This place was amazing for us and really made our first trip to Bali special. Thanks to all of the staff for your warm welcome & attentiveness throughout. They really are amazing & work very hard in the heat all day and night. few mins walk to the beach with restaurants & bars - although the hotel has a small area there it is quite far down a narrow & very busy st, shuttle takes you there but only collects at certain times so we felt a bit stuck there. Only water available but they have wifi & nice loungers. waves too strong to swim Beds amazing, linen so soft, pillows comfy, rooms good size & bsthroom good with powerful rainfall shower. There are renovations so we had to take a different route around but no problem & noise wasnt a disturbance ever. The pool is the best. Temp so good we enjoyed a night swim, loved the swim up bar & beanbag in the water. Breakfast had a lot of options, breads, bagels, pastries & all hot items like sausages & omlette station. Great fresh juices too. We found donuts at breakfast strange.. Tried the food by the pool too. Really good mie goreng, been having it elsewhere & that 1 stands out. We also took the shuttle to eat street, very handy service location was great for us, & nice to be far away from the hustle and bustle & traffic. I would have thought there would be a service lift, poor staff were going up and down in our lift when there was enough space for their big carts. "

"What a beautiful hotel! Grand, large, wonderful service. The suites with private pool are stunning. The only downside … trying to figure out the myriad elevators is impossible. So get ready to get continuously lost ;-)"

"amazing "

"Customer service was the best I have ever experienced. The entire staff went above and beyond expectations. Will recommend to everyone to stay here."

"Absolutely incredible resort. From the moment we arrived to check out the friendly staff and service was impeccable. The attention to detail was also second to none. Just sad we had to leave!"

"The staff were all lovely, helpful, very approachable and friendly. Breakfast was A M A Z I N G. Rooms were clean and serviced daily. Reasonably priced laundry service. Close to a variety of other dining options, taxis and other transport at doorstep daily. Close to shopping, Melasti Markets, across the road from the beach. One negative was the spa in the pool could do with a scrub around the edges however the rest of the pool area was wonderful. Would come again."