Casino Hotels in Mexico

"The hotel was good. The free breakfast was amazing!!!!"

"We recently stayed at Temptation Cancun Resort and overall had a great experience, especially when it comes to the food. We have visited Cancun about seven times, and this hotel stands out as the best so far for dining. The food was phenomenal, and the Italian restaurant was a highlight Chef Noel was amazing, The staff were very kind, friendly, and helpful throughout our stay. The resort is also very clean and well maintained. However, they are quite strict about taking photos during activities and shows. One downside was transportation. The hotel does not provide airport transfers, so guests must arrange and pay for a private shuttle. Communication around this could be better our flight was delayed, and unfortunately the shuttle did not wait for us, and we did not receive a refund, so we had to pay for an extra taxi. The beach area is not the best compared to other resorts, but overall we still recommend this hotel, especially for the food and service. "

"Good room at this airport hotel."

"It was overall excellent "

"Everything about this resort was lovely. The staff, the room, the critters running around. My one caveat, and this would probably dissuade me from returning, is the loud music blaring from 8am on. The beach pool was much nicer because it was way quieter so you just heard the sounds of people having fun. But, it would be nice to enjoy the pool right outside our room. The buffet food was generally good but we were unable to get a reservation for any of the specialty restaurants. Our visit to the beach restaurant was aborted when, after waiting in line, we were told they couldn't put 2 tables together for our party of 7 because of reservations by the Privilege Club members. Not a good look."

"so except for the airport shuttle to and fro from the resort which was done by mexico travel solutions everything was great. they didnt wait for us we paid extra abd in the end i had to do uber"

"Clean room, friendly staff"

" Hotel was old bathroom had mold "

"Although the hotel had some positive aspects, our opinion is heavily influenced by the very poor service we had in the Fiesta club restaurant. At breakfast in particular the staff were extremely discourteous to us. We had to constantly ask and re-ask for basics like coffee or replacement cutlery and the staff appeared to do their best to ignore us even when we made it obvious we needed something. To be fair some restaurant staff were lovely on the evening service. We complained to the restaurant staff directly but felt so strongly we went to reception and asked for the manager to voice our frustration. After reception taking our complaint and promising to have the manager contact us there was no feedback to us in any form. This has left us feeling that the hotel does not care about its guests negative experiences. I do not normally rate a hotel if it is not exceptional but I feel so strongly about this negative experience I fell compelled to complete this review"