Ellerby Hotels

"Old and dated"

"Scaffolding across wondows ruined the view. Breakfast wasnt the best. "

"Parking was easy and good Room was clean Staff were very friendly and helpful Breakfast was a fabulous selection"

"Excellent hot breakfast cooked to order and continental selection was outstanding. Room was fresh, clean and well appointed."

"We had a two-night stay in the beach house. While the room itself was acceptable, on closer inspection the bathroom did not appear to be thoroughly cleaned. In general, the attention to cleanliness in the main areas of the hotel also seemed lacking. During our stay, we experienced a few maintenance issues. The hot tap in the outdoor bath leaked when in use, and in the room both the TV and lamps flickered intermittently. Although breakfast was included, I was disappointed to learn it was served at the main hotel, approximately a four-minute walk away. Unfortunately, we had to make this walk in the rain, and were only offered a buggy ride on the return journey. Finally, I feel that guests paying to stay at the hotel should have access to the spa facilities included, rather than being charged an additional £45 per person."

"Stayed for 2 nights, very peaceful, stunning views, food menu good, however no burgers when we went to order, staff very friendly, couldn’t do enough for you, family of 3, double bed and two singles, tea, coffee, bottles of water and biscuits were a nice touch, However breakfast was a bit expensive £12, for a full English ok price, however me and my son had 2 slices of toast each and was charged £12, very expensive, we decided not to have breakfast there on our 2nd morning due to the price of the toast "

"Excellent customer service throughout my stay, from reception to checking out. Lovely big room with great facilities including a lovely bath/shower. Good breakfast including various cooked & continental options."

"Fantastic stay, staff go over and above to help if needed. Rooms exceptionally clean and the breakfast is excellent. Highly recommend a stay here at any time. "

"Excellent location near Whitby. Staff friendly and helpful. Well maintained building with lovely garden area. Two visiting peacocks made added to the ambience. Would definitely stay again"