Ilam Hotels

"Fantastic value for money. Service brilliant , staff couldn’t do enough for you. "

"Spa was excellent. Loved the variety of steam/sauna rooms and pools. The outdoor pool was great and the indoor one with the glass stained roof was amazing. So chilled and relaxing. The hotel room was very spacious. Staff were friendly. The Darwin’s Bar was cosy and welcoming. We had two cocktails which were very well made. Only let down was the restaurant. If we were to stay again we’d eat somewhere else. "

"Such a comfortable room,great value for money and superb customer service "

"Lovely hotel and friendly staff "

"We had a pleasant 1 night stay. Check in was made effortless and welcoming by the young lady on reception (sorry I didn’t catch your name but it was Saturday 7th afternoon). We used the gym and pool which had been recently refurbished and were great. There seems to be other renovations taking place which the hotel could benefit from. Good value for money."

"Staff were extremely helpful, room was clean and spacious. My only criticism would be that I wasn’t told that if I had pre-booked breakfast it would have been cheaper. I think £18.49 is a bit steep for breakfast"

"Everything was great!"

"First time we stayed at double tree Stayed as a family two adult and two children Nice atmosphere Nice lobby and common areas Rooms are to a good standard Staff are lovely During our dinner the dinner party sitting next to us the child had an asthma attack in the restaurant, it was a pleasure to see all the staff provide immediate assistant to the table, bringing water, some ice cream for the young child after he calmed down, the restaurant team also alerted reception who also checked on the guest, it was a real pleasure to see how empathetic the team reacted to a guest in need even the young. Doubletree by Hilton would be our first choice in the future Thank you for a lovely stay "

"Beautiful period property, crammed full of history."