Firmdale hotels in London City Centre, London

"Staff were very friendly, everywhere felt very clean and well presented. Breakfast was very good."

"Great location. The ground-floor lounge offers free coffee and chocolate, which made the stay feel very warm and welcoming."

"Concierge Dennis was wonderful and my two boys adored him. Fantastic room wirh a view, great breakfast, so kid friendly and great pool! A thoroughly enjoyable stay!"

"The level of customer service was excellent. A full staffed foyer, a helper at hand in every area, you just don’t get that level of service these days. Really, really great stay."

"Everything was wonderful "

"Clean, modern room and facilities. Friendly staff"

"From the day we arrived to when we left we'd had the most wonderful stay at The Copthorne Tara Hotel, at the guest relations desk a lovely lady called Jamila took care of our check in and questions , i wear a lanyard showing that i have disabilities and Jamila was so kind , helpful and friendly on more than one occasion , she is really a credit to the hotel. The room was very nice comfy and clean. We had breakfast for 3 mornings which was very good and catered for everyone . " ALL " of the hotel staff were amazing and so helpful and friendly and the added bonus was the hotel was only just over a 20 min walk to The Royal Albert Hall. We also ate in the Bugis Kitchen the food was excellent , plentyful and a good price. I would highly recommend this hotel and can't wait to stay again."

"Great location, beautiful hotel."

"Well organized property, in a nice area."