4 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Reviews of ZadĂșn, a Ritz-Carlton Reserve

5 out of 5
ZadĂșn, a Ritz-Carlton Reserve
Fraccion Hotelera-Subdelegacion, De la Playita, Puerto Los Cabos, San José del Cabo, BCS

Reviews

9.8

Exceptional

Rating 10 - Excellent. 92 out of 99 reviews" "
Rating 8 - Good. 4 out of 99 reviews" "
Rating 6 - Okay. 0 out of 99 reviews" "
Rating 4 - Poor. 0 out of 99 reviews" "
Rating 2 - Terrible. 3 out of 99 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Aleksandra

Stayed 7 nights in Mar 2024

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 5 nights in Feb 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
We had an incredible experience at Zandun! The property is gorgeous, the amenities are top-shelf, and the service is first-class! Not to mention incredible the restaurants and 24-hour room service. They have a great workout facility (and protein bar) if you exercise. We cannot say enough about how wonderful our experience was. We also need to recognize our Tosani (Nicolas) and beach concierge (Amyris). They were there at every turn and anticipated every need we had. Highly recommend Zandun a Ritz Carlton Reserve!
Stayed 3 nights in Feb 2024
Response from Aline Avila / Quality Manager on 12 Feb 2024
Dear Lawrence,Thank you so much for your incredibly kind words and glowing review! We are thrilled to hear that you had such a fantastic time with us and that every aspect of your stay exceeded your expectations.Your recognition of our dedicated team members, including our Tosoani Nicolas and beach concierge Amyris, means the world to us. Thank you for recommending ZadĂșn, a Ritz-Carlton Reserve, to others. Your recommendation is the highest compliment we could receive, and we are truly grateful for your support.We hope to have the pleasure of welcoming you back to ZadĂșn in the future for another wonderful experience. Warm regards,

10/10 Excellent

Shant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Aline Avila / Quality Manager on 13 Feb 2024
Dear Shant,Thank you for rating us! We look forward to hosting you again in the future.Best regards,

10/10 Excellent

Michael

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Jan 2024
Response from Aline Avila / Quality Manager on 29 Jan 2024
Dear Mr. Michael,Thank you for your feedback! We are delighted to hear you found our place great. We look forward to hosting you again in the future.Best regards,

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level of service is out of this world. Food is good, but it still is Mexico food.
Stayed 3 nights in Jan 2024
Response from Aline Avila / Quality Manager on 22 Jan 2024
Dear Mr. Brian,We are thrilled to hear that you find our level of service to be out of this world! While we appreciate your positive feedback on our food, we also understand the unique characteristics of Mexican cuisine. We are committed to continually enhancing our offerings, and we look forward to welcoming you back for another exceptional experience.Best regards,

10/10 Excellent

John, Kansas City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I take a trip to Cabo on a yearly basis. For the last 15 plus years we have only stayed at another 5 star resort and residences. This is our first time staying at another property, but this time with the kids as well. I can't say enough about this resort. Probably tied with the best resort we have ever stayed at. The property is immaculate, staff and service was incredible, and the food was top notch. Our family excursions for beach day and whale watching, along with all our transportation needs were taken care of down to every detail. Our "Tosoanis" (or personal concierges) were incredible as well. Food was top notch. In my reviews of hotels, I usually will at least mention at least one flaw, and I honestly can't think of one. Also, this is our first time staying farther north near San Jose Del Cabo. It was a pleasure to be so close to the town and be able to go there for a few dinners off property. San Jose is so much nicer and family friendly that going to actual Cabo farther down south. Cannot recommend this property more.
Stayed 5 nights in Jan 2024
Response from Aline Avila / Quality Manager on 12 Jan 2024
Dear Mr. John,We are delighted to receive such a glowing review from you and your family! It warms our hearts to hear about your positive experience at ZadĂșn. Thank you for highlighting the immaculate property, incredible staff, top-notch service, and delightful dining experiences. We are thrilled to have made your family excursions and transportation seamless, and it is especially rewarding to know that our Tosoanis left a lasting impression.We appreciate your kind words and are honored to be ranked among the best resorts you have ever stayed at. It is fantastic to hear that your first experience staying farther north near San Jose Del Cabo exceeded expectations, and we are glad you found the town and its family-friendly atmosphere enjoyable.Thank you for choosing our property for your family getaway, and we look forward to welcoming you back for more memorable experiences in the future.Warm regards,

10/10 Excellent

Eugene

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Aline Avila / Quality Manager on 29 Jan 2024
Dear Mrs. Eugene,Thank you for your feedback! We look forward to hosting you again in the future.Best regards,

10/10 Excellent

jodie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fabulous anniversary stay at Zadun. Edgar and Mara were very responsive and attentive. They surprised us with so many “extras” that made our time there so special. They entire staff on the property was amazing. We will definitely return!
Stayed 7 nights in Nov 2023
Response from Aline Avila / Quality Manager on 5 Dec 2023
Dear jodie,Thank you for sharing your review! We are thrilled to hear that you had a fabulous anniversary stay at ZadĂșn. It is wonderful that Edgar and Mara were responsive and attentive, adding special surprises to make your time extraordinary. We are also delighted that the entire staff contributed to an amazing experience. We look forward to welcoming you back for another memorable stay!

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Limited dining options, really missed La Taqueria in 2022 was open more and a highlight of the property. TV didn't work for the room. Tosoani was not as responsive as promised.
Stayed 5 nights in Nov 2023
Response from Aline Avila / Quality Manager on 28 Nov 2023
Dear Mr. Matthew,Thank you for sharing your thoughts with us. We sincerely apologize for the limited dining options, especially the unavailability of La Taqueria. We are reviewing our dining offerings to ensure a more satisfying experience.Additionally, we regret any inconvenience caused by the non-functional TV in your room. Rest assured, we are addressing this issue promptly to enhance the quality of your stay.We also appreciate your feedback about the Tosoani service and are committed to improving its responsiveness as promised.Your insights are valuable, and we hope to have the opportunity to provide you with an improved and enjoyable stay in the future.Sincerely,

10/10 Excellent

Amin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really appreciated ZadĂșn's collaboration with local artisans to showcase the best of Mexican culture. ZadĂșn's exceptional service, prime location, amenities, and its unique blend of local culture and ambiance, makes it a highly recommended destination for couples seeking relaxation in Los Cabos.
Stayed 7 nights in Nov 2023
Response from Aline Avila / Quality Manager on 16 Nov 2023
Dear Amin,Thank you so much for your kind words and wonderful feedback! We are delighted to hear that you and your wife enjoyed ZadĂșn's collaboration with local artisans, showcasing the best of Mexican culture. It is a pleasure to know that our exceptional service, prime location, amenities, and unique blend of local culture and ambiance contributed to a memorable experience. Your recommendation means a lot to us, and we look forward to welcoming you both back for another relaxing stay in Los Cabos.Best regards,

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To set the stage, this is my first actual review after being an Expedia member for many years. I felt compelled to say what an top of the line experience this was. Its not often that a property goes beyond expectations but Zadun did that and so much more. If you're travelling to San Jose del Cabo, just trust me, look no further if you want a great experience.
Stayed 2 nights in Oct 2023
Response from Aline Avila, Quality Manager on 31 Oct 2023
Dear Lewis,Thank you for taking the time to share your feedback with us, especially as your first-ever review on Expedia after being a member for many years. We are truly delighted to hear that your experience at ZadĂșn exceeded your expectations.Our dedicated team strives to provide our guests with top-notch experiences, and it is rewarding to know that we succeeded in making your stay exceptional. Your kind words and endorsement mean a lot to us, and we sincerely appreciate your trust in us as the go-to choice for a great experience in San Jose del Cabo.We look forward to the opportunity to welcome you back in the future, and should you need anything or have any more feedback to share, please don't hesitate to reach out.

10/10 Excellent

jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot
Stayed 2 nights in Sep 2023
Response from Aline Avila / Quality Manager on 19 Sept 2023
Dear Jane,Thank you for your positive feedback. We strive for excellence in all aspects, and we are thrilled that you had such a wonderful time. Looking forward to having you back in the future!

10/10 Excellent

Cynthia

This is a perfect paradise, can't wait to come back!!!
Stayed 3 nights in Sep 2023
Response from Aline Avila / Quality Manager on 18 Sept 2023
Dear Cynthia,Thank you for your positive feedback. We strive for excellence in all aspects, and we are thrilled that you had such a wonderful time. Looking forward to having you back in the future!

10/10 Excellent

Timothy Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Aline Avila / Quality manager on 18 Sept 2023
Dear Timothy Ryan,Thank you for your positive feedback. We strive for excellence in all aspects, and we are thrilled that you had such a wonderful time. Looking forward to having you back in the future!

10/10 Excellent

Rodrigo

Stayed 6 nights in Sep 2023
Response from Aline Avila / Quality manager on 18 Sept 2023
Dear Rodrigo,Thank you for your positive feedback. We strive for excellence in all aspects, and we are thrilled that you had such a wonderful time. Looking forward to having you back in the future!

10/10 Excellent

NIDIA DENICE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay 😊 excellent service. I love it!
Stayed 3 nights in Aug 2023
Response from Aline Avila / Quality Manager on 31 Aug 2023
Dear Nidia Denice,Thank you for your kind words! We are thrilled to hear that you found our place beautiful and enjoyed the excellent service provided during your stay. It brings us great joy to know that you had a wonderful experience with us.If you ever plan to visit us again or have any further thoughts to share, please feel free to reach out. We can't wait to welcome you back for another fantastic stay.Warm regards,

10/10 Excellent

Scott

Liked: Amenities
Beautiful
Stayed 1 night in Aug 2023
Response from Aline Avila / Quality Manager on 28 Aug 2023
Dear Mr. Scott,We are absolutely thrilled to have received your review of your recent vacation at ZadĂșn.Thank you once again for choosing ZadĂșn for your Cabo vacation. We are already looking forward to the day when we can welcome you back for another extraordinary stay.Warm regards,

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
This property is magnificent! Excellent all around !!!!
Stayed 4 nights in Aug 2023
Response from Aline Avila / Quality Manager on 15 Aug 2023
Dear Laura,We are delighted to hear that you found our property magnificent and enjoyed your experience! Thank you for your positive feedback. We strive for excellence in all aspects, and we are thrilled that you had such a wonderful time. Looking forward to having you back in the future!

2/10 Terrible

DANIEL

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jun 2023
Response from Aline Avila on 6 Jul 2023
Dear Mr. Daniel,Thank you for sharing your feedback regarding your recent stay at Zadun. We're sorry to hear that your experience did not meet your expectations, and we apologize for any shortcomings you encountered during your stay.We take guest feedback seriously as it helps us identify areas for improvement. We would greatly appreciate any additional details or specific feedback you can provide about the aspects that fell short of your expectations. Your insights will assist us in addressing the issues you encountered and enhancing our overall guest experience.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know.Best regards,

10/10 Excellent

Louis, Palo Alto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a pristine property with high end finishes and service from start to finish. It is very expensive.
Stayed 2 nights in Jul 2023
Response from Aline Avila on 6 Jul 2023
Dear Louis,Thank you for taking the time to share your comments. We're delighted to hear that you found Zadun to be a pristine property with high-end finishes and exceptional service throughout your stay. We take great pride in providing a luxurious and memorable experience for our guests.Thank you once again for choosing Zadun. We hope to have the opportunity to welcome you back in the future and provide you with another outstanding stay.Warm regards,

10/10 Excellent

Mitra

Liked: Cleanliness, staff & service, property conditions & facilities
Zadun is an experience! We had the best Tosani in Carlos. He made sure each day was perfect. Manuel before we got there emailed and communicated with me for a personalized experience. It was a wonderful way to relax by a beautiful pool. Gym is gorgeous and the food and drinks all around were top notch!
Stayed 6 nights in May 2023
Response from Aline Avila on 6 Jul 2023
Dear Miltra,Thank you for sharing your wonderful experience at Zadun! We're thrilled to hear that you had an exceptional time and that our team members, such as Carlos and Manuel, made a positive impact on your stay. We take great pride in providing personalized and attentive service to ensure that each day is perfect for our guests.We look forward to welcoming you back in the future for another unforgettable experience.Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place in the sun
It was amazing! The staff were friendly and efficient. A truly beautiful property. What a treat.
Stayed 3 nights in Jun 2023
Response from Aline Avila on 6 Jul 2023
Dear Anonymous,Thank you for sharing your wonderful experience at Zadun! We're thrilled to hear that you had an exceptional time and that our team members. Thank you for choosing Zadun for your getaway, and we look forward to welcoming you back in the future for another unforgettable experience.Best regards,

10/10 Excellent

Mia

Stayed 4 nights in May 2023
Response from Aline Avila on 6 Jul 2023
Dear Mia,Thank you for sharing your feeback!We look forward to welcoming you back in the future for another unforgettable experience.Best regards,

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Aline Avila on 6 Jul 2023
Dear Pamela,Thank you for sharing your feeback! We look forward to welcoming you back in the future for another unforgettable experience.Best regards,

10/10 Excellent

james

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from EDUARDO SANTIAGO on 6 Jun 2023
Dear Mr. Fawcett,I would like to thank you for having chosen ZadĂșn, a Ritz-Carlton Reserve for your 12th Anniversary in Los Cabos, Mexico and for the time you took to review us.For our Reserve, our highest mission is to provide genuine care and seamless service that feels magical, and we would love to have you back during your next visit to Los Cabos.Mr. Fawcett, we will be delighted to assist you with your next reservation with us and I remain entirely at your disposal.EDUARDO SANTIAGOGuest Relations & Quality SupervisorZadĂșn, a Ritz-Carlton Reserveemail: eduardo.santiago@ritzcarlton.com

10/10 Excellent

Zephaniah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property with privacy. Even when the resort is full, it doesn’t feel crowded at all.
Stayed 4 nights in Mar 2023

10/10 Excellent

Daniel Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Zadun is an excellent property, right up there with One & Only, Las Ventanas and other five star properties. What makes Zadun stand out is the wonderful staff at all levels.
Stayed 4 nights in Mar 2023

10/10 Excellent

ValRey, Cave Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the warm welcome as it sets the tone. Personnel was respectful, attentive and exuded genuine kindness; always having an unwavering smile. Architectural design and landscape is exceptional. Interior design and amenities have the attention to detail Privacy was perfect. My only constructive criticism is the room service that was seamless with committed delivery, faltered with retrieval. Ritz-Carlton never disappoints. Thank you to your staff.
Stayed 2 nights in Feb 2023
Response from ZadĂșn, a Ritz-Carlton Reserve on 28 Mar 2023
Dear ValRey,Allow me to take the opportunity to thank you for taking the time to share your memorable experience. It was a great pleasure that I read through your remarks expressing fabulous comments about your recent stay at our Reserve. Your feedback is indeed encouraging, a reflection of the hard work and dedication our Ladies and Gentlemen practice on a daily basis. We look forward to welcoming you back at our Reserve. Let us know if there is anything we can do to make your next visit beyond amazing.Best Regards, ZadĂșn, a Ritz-Carlton Reserve

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience overall
Overall, we had a wonderful stay at Zadun, and would likely return. The property is beautiful and well-situated, taking advantage of the hillside to afford excellent views. The staff and service are excellent, as one would expect at this price point. The hotel also does little things like host complimentary stargazing sessions and such to entertain guests, which was very nice. A few notes for people as you make plans: The food throughout the resort is solid Cocktails are nothing special and priced upwards of $25. This adds up quickly. The signature restaurant, Humo, did not impress. For two people to eat here (with two cocktails total and no other alcohol) cost $450. The food was good, but not as good as other places we ate at in the town of San Jose Del Cabo itself for half the price. In other words, get off the reservation. The restaurant, Equis, was our favorite on property, though El Barrio is also great as the everyday eatery. I felt somewhat misled by pictures of the beautiful beach, given that the water is unswimmable due to rocks on the shoreline. I’m sure this is written somewhere on the website, but I didn’t see it. Granted, this is the case for most of Cabo, so if you want to swim in the ocean, you probably need to stay at the Montage, which was a very similar experience to Zadun. Ubers are easy to obtain, so take advantage to go into San Jose.
Stayed 4 nights in Feb 2023
Response from ZadĂșn, a Ritz-Carlton Reserve on 29 Mar 2023
Dear Christopher ,Allow me to take the opportunity to thank you for taking the time to share your memorable experience. It was a great pleasure that I read through your remarks expressing fabulous comments about your recent stay at our Resort. It’s great to hear that you enjoyed our hotel and the service you received during your stay. I will share your comments with our Ladies and Gentlemen. Let us know if there is anything, we can do to make your next visit beyond amazing. Warm Regards,ZadĂșn, a Ritz-Carlton Reserve

10/10 Excellent

Vatche

Liked: Cleanliness, property conditions & facilities, room comfort
Just Fabulous
The staff and property just amazing. They really go out of their way to make sure every detail is taken care of. Also, the food was authentic. Truly a 5 star resort.
Sunset from our room
Smoked Old Fashion
Stayed 3 nights in Jan 2023
Response from ZadĂșn, a Ritz-Carlton Reserve on 28 Mar 2023
Dear Vatche ,On behalf of ZadĂșn, a Ritz-Carlton Reserve team I would like to thank you for staying with us.Thank you very much for your wonderful comments about our facilities and the service offered by our Ladies and Gentlemen.We look forward to welcome you back to ZadĂșn, a Ritz-Carlton Reserve in the near future!ZadĂșn, a Ritz-Carlton Reserve

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is top of the top. Service , food, decor , quality are absolutely incredible. We were served around the clock by our butlers michelle and carlos, our cleaning maid celina was absolutely incredible. We experienced various services within the hotel, transportation, restaurants, spa and they were absolutely perfect. It is an example of elegant architecture offering a unique experience of the mexican culture in an elegant manner.

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was impeccable. Property was beautiful. The tsoanis and the people at the pool were amazing, spa services were the best I have ever had
Stayed 5 nights in Oct 2022
Response from ZadĂșn, a Ritz-Carlton Reserve on 28 Nov 2022
Dear Alexandra,We are thrilled to know that you had a wonderful experience with us. We will be more than happy to welcome you back for another dreamy vacation in your home away from home.Warm regards.

10/10 Excellent

Stephen Paul Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Wonderful people.
Stayed 4 nights in Sep 2022
Response from ZadĂșn, a Ritz-Carlton Reserve on 28 Nov 2022
Dear Fran,Thank you for sharing your review, we look forward to welcome you back for another dreamy vacation very soon.Warm regards.

10/10 Excellent

Theresa Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying at Zadun. The property is stunning and the service is world class
Stayed 7 nights in Sep 2022
Response from ZadĂșn, a Ritz-Carlton Reserve on 28 Nov 2022
Dear Theresa Ann,Thank you for sharing your review about your stay with us. We look forward to welcoming you back soon!Warm regards.

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a dream vacation, we were pampered and taken care off extremely well, anticipating everything. Just and incredible destination.
Stayed 6 nights in Aug 2022
Response from ZadĂșn, a Ritz-Carlton Reserve on 28 Nov 2022
Dear Jorge,Thank you very much for sharing your valuable feedback regarding your most recent stay with us and thank you for having chosen ZadĂșn, a Ritz-Carlton Reserve.ÂĄHasta pronto!Warm regards.

10/10 Excellent

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and the staff is awesome. Wonderful food and service. You can’t go wrong staying here! We will definitely be back!
Stayed 6 nights in Aug 2022
Response from ZadĂșn, a Ritz-Carlton Reserve on 28 Nov 2022
Dear Hans,We look forward to welcoming you back in our beautiful Reserve!Warm regards.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2022
Response from ZadĂșn, a Ritz-Carlton Reserve on 28 Nov 2022
Dear Rebecca,Thank you for your feedback.Warm regards.

10/10 Excellent

Carlton David, Fairview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the best resort we have stayed it in our life. We The service was absolutely incredible. Our concierge team of Genesis and Elias were an absolute delight and we’re so thoughtful. Abraham the GM at HUMA and Juan Pablo were also so kind and made it so special for us. We will absolutely be back in the future!
Stayed 5 nights in Jun 2022
Response from ZadĂșn, a Ritz-Carlton Reserve on 29 Nov 2022
Dear Carlton David,Thank you very much for sharing your review about your stay with us. We are overjoyed to read that you had a delightful time, we will gladly share your comments with Abraham, Juan Pablo, Genesis and Elias.We look forward to welcoming you back soon!Warm regards.

10/10 Excellent

kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed in many luxury resorts in cabo. This by far is the best! Staff rooms location all incredible! I will return many times!
Stayed 5 nights in Jun 2022
Response from ZadĂșn, a Ritz-Carlton Reserve on 29 Nov 2022
Dear Kimberly,We are delighted to read that you had a great time during your last vacation with us.We look forward to welcoming you soon!Warm regards.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022
Response from ZadĂșn, a Ritz-Carlton Reserve on 28 Nov 2022
Dear Harold,Thank you for your feedback.Warm regards.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I celebrated our 30th wedding anniversary at Zadun. The entire staff at Zadun made us feel special during our entire stay. However, I can’t thank our personal butler’s Mara and Rodrigo enough for their outstanding service. From the rose petal prepared bath to the special room decorations commemorating each year of our marriage, the whole experience was simply wonderful. Thank you again Rodrigo and Mara! If you looking for a place of pure “Zen” with exceptional service, Zadun is the top choice.
Stayed 7 nights in May 2022
Response from ZadĂșn, a Ritz-Carlton Reserve on 29 Nov 2022
Dear John,Thank you very much for sharing your review about your stay with us. We are delighted to read your experience exceeded your expectations, we will share your kind comments with Mara and Rodrigo.We look forward to welcoming you back soon!Warm regards.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zadun is amazing! The resort is beautiful. We enjoyed the pool and the food at each of the restaurants. But what makes the experience is the staff. They went above and beyond to make our trip special with many kind gestures and excellent service.
Stayed 6 nights in May 2022
Response from ZadĂșn, a Ritz-Carlton Reserve on 29 Nov 2022
Dear Donna,Thank you for sharing your review, we look forward to welcoming you soon!Warm regards.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022
Response from ZadĂșn, a Ritz-Carlton Reserve on 28 Nov 2022
Dear Angela,Thank you for your feedback.Warm regards.

10/10 Excellent

Kevin E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022
Response from ZadĂșn, a Ritz-Carlton Reserve on 28 Nov 2022
Dear Kevin E,Thank you for your feedback.Warm regards.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our time at Zadun exceeded our expectations. The property incredible rooms with private pool to the
Stayed 4 nights in Apr 2022
Response from ZadĂșn, a Ritz-Carlton Reserve on 29 Nov 2022
Dear Jessica,Thank you for sharing your review, we look forward to welcoming you soon!Warm regards.

10/10 Excellent

Maryanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding. Especially the Toscoani team!
Stayed 5 nights in Mar 2022
Response from ZadĂșn, a Ritz-Carlton Reserve on 29 Nov 2022
Dear Maryanne,Thank you for sharing your review about your recent stay at ZadĂșn, a Ritz-Carlton Reserve.Warm regards.

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay friendly staff that goes above and beyond great amenities only complaint would be that the beach is not swimmer friendly. Despite this I did go in for a swim during the entire week but it’s a tough swim. Not recommended for beginners, also they don’t have any tennis courts or basketball courts so they fall short on that end but a state of the art sports center being built across from the property over the next year should make things more desirable. I give it a 9 only because on rough seas and lack of other sporting other then golf
Stayed 5 nights in Feb 2022
Response from ZadĂșn, a Ritz-Carlton Reserve on 29 Nov 2022
Dear Daniel,Thank you for sharing your honest feedback about your stay with us. We hope to have the opportunity to welcome you back soon!Warm regards.