Senzuya Hotels

"Staff was soooo attentive and nice The Private Onsen in the room was the best experience i’ve ever had wish i could go back very soon "

"Room was gorgeous, clean and great location"

"Clean room with nice amenities "

"the hotel is very clean, the lake view is great, the buffet dinner offers a lot of selections"

"Room was huge, spotless, and nice. Was a little perturbed by the number of giant hornets I saw, but that's the mountains in fall for you. Really historic and beautiful place. Food options within the hotel were strange and annoyingly expensive - I get that it's a 5 star hotel but not everyone wants to shell out a ton of money to eat there and it's one of the furthest hotels from the main parts of town so it feels exploitative of a captive audience. Food was Ryokan style, which was fine, especially if you're looking for that kind of service. I've stayed in cheaper onsen Ryokans that had more convenience regarding food that didn't feel like I was getting baited."

"Incredible view, ample space, and great onsen."

"Everything was excellent "

"Clean room, courteous and cheerful staff. "

"The onsen added so much to the experience. Shuttle bus was very welcome and efficient. "