Las Vegas Hotel Guide - Shark Reef at Mandalay Bay hotels in Las Vegas, United States of America.

"We booked a balcony room to enjoy sitting and enjoy the bellagio fountains in the evening and to drink our morning coffee on the balcony. They have a no chair rule. What good is a balcony without chairs. We had a balcony at cosmopolitan with chairs and it was perfect. It made no sense. I would not have booked this room if I would have known."

"Coffee shop was terrible. Half empty, 30 min wait, went back after thirty min and told that even though we had put our name in it would be another 30 min. Went online to the coffee shop website and made a reservation only to be told later in the day reservations weren’t accepted. Spa made a mistake scheduling but they did accommodate next day booking. In general staff was excellent, especially spa masseuse. High marks for having live music at Gilley’s and at casino bar. CVS on site along with Starbucks and TI To Go very convenient. Room was clean, but mattresses and pillows could use an upgrade."

"Great location "

"8you have to check in at a kiosk when you arrive, then you’re told to wait for a text when your room is ready. I waited 40 minutes for my room, didn’t get a room until I found a worker to help. Horrible property."

"Loved it! "

"Room was clean, staff was nice, self check in and check out was awesome, baggage check after check out was great, room service was good "

"Very large place. Our TV picture was not working properly. Also you can't use the fridge because it's stocked with items you have to pay for."

"Not that much "

"Only complaints are that the air conditioning doesn't work great & vending machines were not stalked"