Manchester Hotel Guide - St. Augustine's Church hotels in Manchester, United Kingdom.

"Cleaning in the rooms was only surface-level. The chair in the room has a previous guest's spillage. The curtains were dirty, and the bed sheet had holes in it. The location was ideal."

"Terrible!! Is understatement. 1st time ever heard staff telling me himself that rooms are terrible. Plugs not working. Washroom is crappy!! "

"did not use."

"Really nice hotel, staff very helpful, delicious breakfast"

"Pretty unclean, bed sheets had marks on them, walls were all marked. Mattress was hard and pillows flat. The hotel bit of the building is not secure from the rest of the building so didn't feel very safe. Hallways also smelt strongly of smoke and reception required going down a flight of stairs with my suitcase. I ended up leaving and going elsewhere."

"basic room clean and tidy ideal for an overnight stay "

"Clean, spacious room, friendly staff, massive car park"

"Clean, felt really welcomed. Staff were so nice, Peter is lovely. Would definitely stay here again. Nothing is too much trouble for them, so friendly, felt really relaxed and food is really good. "

"We arrived at approximately 9pm, slightly later than advised. Although the front door was locked, the manager (I assume) was still there, cleaning. He let us in when I telephoned and kindly carried our case up to the room. The room itself was clean, fresh, well equipped. However, the room was extremely cold on arrival. We were told that the heating would be turned on, but unfortunately the radiator remained cold throughout the entire night. As a result, the room never warmed up. Due to the lack of heating, we were extremely cold and unable to sleep so we packed up and left before 7am, having effectively been unable to make use of the accommodation. While the room itself was of good quality, the failure of the heating meant our stay fell well below a reasonable standard, and represents a disappointing service failure. This was raised with the property but they refused to acknowledge there was an issue. "