Stoke Row Hotels

"The whole place felt and smelt so clean. It was a cheap room and we were not expecting much but so very pleased. Only fault was we purposely booked because we thought it had a charging point for an electric vechical but this has not been the case for a while now."

"Was a lovely stay Marina the receptionist was lovely. Only complaint was shower a bit temperamental with the heat "

"Room was very nice clean spacious well maintained. leisure club functional but not a plesant space to relax i would not call this a spa. No treatments availbale during week and no space to sit and relax by pool so more a functional business hotel"

"Friendly staff. Great dinners and decent breakfast. I had an excellent spa treatment but the spa facilities are in need of an upgrade. "

"What is this hotel like if you're not part of the target market? Off-season and mid-week the prices are good, so even without kids we decided to stay. Short version: It's pretty odd, but it works well for the price, and the breakfast is very good. First, it's all set up to be very busy, with online check-in and no human interaction. It's strange to be there when it's quiet, but hard for the systems to adapt. For example though mostly empty, trying to arrange for a check-in before 4pm (when the automated system is programmed to first release your keys) was impossible: The number in the booking email was never answered, and the response to an email request was direction to use a different phone number (with different music) that also was never answered. Showing up early caused a bit of confusion - there is no registration desk, it's computer only. But the 'concierge' staff were lovely, and after consultation with an unseen manager, we were told we could check in early, though for a fee nearly equal to one nights' stay. Not a lot of choice at that point so we agreed, and they kindly looked after luggage until the room was ready. And in the end there was no fee charged. The Kingdom room was good (and would have been great if we'd brought two kids, and ok even with three). We didn't get into the pool, hours are very limited. But the breakfast was far above average for a production breakfast buffet, a good variety. Strange to book for an empty bfast room. But recommended!"

"Noisy, people running around outside the rooms til late. Room signs not correct confusion"

"Room ok needs redecorating. "

"Good clean hotel"

"Very friendly and helpful staff. The room was small and there was no room for a desk or storage space for clothes, so not a great choice when staying on a business trip. The bathroom was also very tight but serviceable. Parking is limited, managed to get the last space, but great to have. "