Thelwall Hotels

"Lumpy Pillows. Remote needed a good clean. Not enough towels in the room. Noise from the room next door. Doors slamming and waking the entire hall of rooms."

"I had a really good time. Really nice hotel."

"The staff were friendly and helpful, the hotel is in good condition and is clean. My main issue is the poor WiFi - as there is no signal in the area you are reliant on that working. There was a lot of noise during the night but I appreciate there is only so much the staff can do about that."

"Staff were great. Good location."

"Breakfast was poor but not terrible. Parking was easy and priced about right for the position of the hotel."

"Great location for airport access. Excellent service on check in. Cleaning staff great, helpful and considerate. Restaurant average. Expensive. Service somewhat lacking in attention."

"The hotel's access is a bit mysterious. When we reached to the correct place to check-in, we were introduced to the staff at that moment who made us feel that we are a burden on them. We arrived earlier than our check-in time and we were okay with waiting for the start of check-in time. However, we were also curious if we could do early check-in, and when we asked for availability, the staff working at that moment first showed horrific emotions as if we asked for something impossible, and then they started mumbling in their own native language. Whenever we were trying to have a conversation with them, they always cut us off and spoke too fast as if they have no time and they have to catch a train. After some time when they found a room for us to check-in early, they acted as they are doing a favour on us. All in all it was a very bad experience and it ruined our excitement to explore Manchester."

"Friendly staff, beautiful architecture, clean rooms"

"I was there for two nights for a conference. The restaurant, the bar and breakfasts were all very smoothly and expertly presented, managed and stocked. The room very comfortable and clean. Great shower and amazing bed! Needed nothing "