Undy Hotels

"The staff were very helpful. The room was clean and well kept. Unfortunately there was no parking at the hotel. "

"Very well posioned for the airport. Really comfortable and friendly thankyou"

"Everything excellent clean and comfortable. The only exception was a non working above sink lamp, a shower head holder that did not hold the shower head in place."

"Centrally located so close to all the action."

"Excellent staff - very friendly and helpful. "

"DISAPPOINTED. We have stayed at The Bristol Hotel numerous times and loved it. This time however was horrendous. There was a wedding downstairs which is fine, but the whole room was vibrating. mentioned this to room service which stated it doesn't go on for long, it did. The windows were like paper, we could hear everything on the street below so clearly that i thought the windows were open. i did mention this to front desk in the morning, the reply was slightly annoying considering how nice the chap was. It cant have been the wedding making the music noise and vibration. It most defiantly was. I understand that Bristol on a weekend is lively which i am not apposed to, but the windows being that bad really shouldn't be the case. Also, to be told that i was wrong felt a little rude. On that note the room service was incredible and the food that they delivered was amazing. The bad experience will make us think twice unfortunately about booking again, which is a shame as its a great hotel and we really like it. But room 223 is letting it down. "

"To start with, the staff were absolutely lovely. In particular the receptionist (I think her name was Ellie) was so so welcoming, friendly and helpful! The hotel was clean, facilities were great. The room its self was very large and spacious with loads of natural light. Plug sockets, a fridge, safe, iron with board and some really nice quality products in the bathroom for you to use. I can’t fault anything besides the bed itself. I honestly had a really poor nights sleep due to how firm and uncomfortable the bed was to the point I woke up early and debated leaving sooner. I ended up folding the duvet in half and trying to go back to sleep on top of this to add more cushioning underneath. I would stay again but would maybe book a different kind of room to see if this was the same issue throughout. Overall the hotel and staff were fantastic but the bed was not suitable at all and very uncomfortable. I would recommend the children’s play area and games corner me moved somehow as it looks a little crowded when arriving "

"It was good "

"Noisy room next to cleaning cupboard where was woken each morning at 5-6am. Room lost all power during the stay for a period resulting in having to sit in lobby to wait for power to be restored."