Upper Sapey Hotels

"All the food was lovely from breakfast starters and mains "

"Good breakfast selection, Very helpful staff. hotel needs investment but staff do their best to run it efficiently within these constraints"

"Great staff and solid breakfast "

"I would not stay again, our double bedroom had very tired decor, peeling paint, lots of dust and cobwebs, and overlooked a flat roof/ fire escape. Seems like the room had been slapped with lots of green paint in attempts to modernise it. Not sure how the accommodation can be described as luxury. If we had been staying for more then one night I would have left early. The parking is very limited, but that is stated when booking. Staff at reception were friendly when booking in."

"It was a fine stay. We paid more for a better room which seemed worth it."

"The room is from the 1980's dust and all!!! The reception staff member I met was so rude and tried to charge me more than the advertised price. The room was freezing cold, then was given a unsafe heater. I ordered food from the restaurant, when it came out it had ingredients not mentioned on the menu, that i am intolerant to, so I sent back and replaced with something else, they then tried to charge me for the new meal, I said thats ok could you bring the previous plate out, as if i had paid for it I wanted it, they refused to bring it out. I asked to speak to the manager several times no one would get the manager."

"Highly disappointing. A very, very run down hotel. Room had a disinfectant smell, bedding minimal, carpet needs a good cleaning, and basic shower unit - a curtain around a plastic base - with a blocked drain that risked flooding. This is certainly nowhere close to the ‘Very Good’ 8/10 rating as presented by Expedia."

"Quality Breakfast Plenty of parking onsite Will stay again. Lots of stairs for those who may struggle. Rooms can be a fair distance from reception "

"Everything and everyone at The Baiting House is almost perfect. The hot tub was clean and hot, the lodge was clean but too warm! The bed comfy and the facilities adequate. Could have done with a little more privacy around the hot tub. Some people were walking their dog off lead and it wasn’t controlled and worried our dog but other than that all was good. The food in the restaurant from breakfast to dinner was delicious. Could not have asked for better. Will be returning as soon as possible! "