Upper West Side Hotel Guide - Hotels with Parking in Upper West Side, New York

"I looked at reviews before staying here. Very disappointing!! The AC didn’t work, we were sweating all night in the room. No amenities at the hotel. Very base level accommodation. I was shocked and disappointed by the hotel I booked! Do not believe the reviews. I’d never stay here again "

"Staff was pleasant and helpful but the rooms are in poor repair - tub had deep gouges through the enamel, walls had unrepaired damage everywhere. The smoke alarm was off the ceiling sitting on a shelf without a working battery - this was replaced when I insisted no I couldn’t wait until tomorrow. The bedding and towels were VERY CLEAN and good smelling, staff cleaned as well as I think the old fixtures allowed. Breakfast room was clean, well attended, and the coffee was good. (Breakfast looked good and plentiful but I was meeting someone so didn’t try it)."

"Wallpaper falling off walls. Bathroom was clean. Toilet paper roll falling off the wall and not functional. TV didn’t work if you were using the coffee pot. Room wasn’t cleaned until we asked. Amenities and parking were $20/day even if you didn’t use them. Unfortunate because it could have been a good stay in an older eclectic building. Staff was very nice when notified though- although they just said there was nothing they could do about it as we booked through hotels.com. Hotels.com should vet their places better and not book out trash. "

"Hotel location is great, room was ample and impeccable. The complimentary breakfast has been downgraded, it used to be a good latte/capuccino and choice of pastry, now it is a cup of plain drip coffee and a dry croissant or bagel. Not very nice for the $500 they charged for the room."

"Wonderful spot. Friendly staff. Loved the breakfast voucher for the bakery next door. The only negative is that the bathroom was tiny. I will definitely stay here again."

"Staff and rooms were excellent!! Very accommodating."

"Was great "

"Absolute one of the best hotels in NYC!"

"Staff was excellent"