Upper West Side Hotel Guide - Hotels with Restaurant in Upper West Side, New York

"My name is Melissa and it was amazing even the staff in the front she was amazing and I will go there again"

"Very pleasant environment, nice room, good bar, friendly staff, good location"

"Overall I had a good stay. But there was a strange noise coming from above our room at night, which sounded like someone fighting or jumping around. It happens both nights of our stay"

"Strong smell in hallways (cleaning products). Wallpaper is peeling. Could use reno. Great location for events at Lincoln Center. Lobby and entrance get crowded and lines can be long to check in. Staff was very pleasant and helpful."

"The breakfast was decent but minimal. Ac was not needed but no heat in room"

"Both elevators did not work. Needed to climb 12 floors on foot. While checking out staff asked "how was your stay". I mentioned the elevators not working made for a poor experience. The response was "I'm sorry to hear that". Not sure what the point of asking is if there's no intention to rectify the situation."

"This hotel exceeded all my expectations, from the staff, to the room, and the restaurant. They were extremely dog friendly, and we felt right at home. The room was gorgeous and stacked. The food was amazing and the service was impeccable. The only downside is the gym was a bit small and crowded. It’s in a great location, and I felt very safe. Often walked alone at night with my dog. "

"comfortable lobby to work and nice coffee/bakery for breakfast"

"Love The Wallace will book here for all future visits"