Upper West Side Hotel Guide - Romantic Hotels in Upper West Side, New York

"Clean room. Daily room service"

"Clean room, friendly staff."

"Clean room, friendly staff, tasty breakfast "

"Our suite was fabulous. Our only complaint was that one of the elevators was out of service, and the remaining two were small and slow. Otherwise, this was a perfect stay. They need to develop a relationship with one of the many local garages, because we had to go to three before we found one that would accept our car overnight. "

"Great room! Staff was very helpful."

"Always our go to favorite in NYC. As always thanks to Debra and Edmund, plus the doormen and porters. Rooms are always meticulous and refreshed. Thanks again, Ralph & Kathleen"

"Conveniently located staff gave a list of close restaurants and shopping-highly recommend this hotel! We loved it!"

"The Mandarin Oriiental is a beautiful charming hotel on the Upper West Side with great atmosphere and a far more welcoming wonderful accommodating staff! The staff was outstanding and the service impeccable. I had a horrendous experience at the hotel I had booked with my mother in Soho that week who lost our reservation and couldn’t care less, even when I showed them it was not cancelled. They were not helpful and we were frantic trying to find accommodations at 1am. My mother had a knee replacement and it was extremely traumatic for her to not be able to lay down and ice her leg and to be treated so poorly while I spent hours trying to re plan our entire trip to see my daughter in college. We were very relieved to be in the such great hands at the Mondrian Oriental. I can’t say enough good things about every single aspect the staff did to make our stay special! It is truly a gem. "