New York Hotel Guide. Hotels in Central Park West, New York, United States of America

"Great friendly helpful staff. "

"Great hotel! Clean and close to everything"

"Received hot water and other hydration with every requested even though both sides had time constrsints "

"I rarely leave negative reviews, but this experience was beyond disappointing and absolutely needs to be shared. We were incredibly excited for our trip and specifically chose this hotel because of its proximity to Times Square. Unfortunately, from the moment we walked into our room, things went downhill fast. The room was extremely hot, and the AC was not working at all. We immediately called the front desk and were told an engineer would come take a look and that we didn’t need to wait in the room. We went out for a few hours, assuming it would be resolved. When we returned, nothing had been fixed. We called again and continued to get the same vague responses. Finally, at 9:30 PM, eight hours after check-in, someone came up, only to tell us the unit couldn’t be fixed and we would need to switch rooms. We then went down to speak with the manager on duty, Heath Cliff, who told us the hotel was fully booked and there was nothing he could do until the next day. So we were expected to just deal with a 78-degree room overnight. About an hour past and at that point, we asked for at least a fan. He personally told us he would bring one up before leaving his shift. That fan never came. We called again around midnight, and another staff member sent up a different engineer about 30 minutes later. She was the only competent and helpful person we encountered. Within minutes, she acknowledged the issue and got us moved to a new room, something we had just been told was impossible."

"The hotel staff were pleasant and friendly. We arrived at the hotel before our check-in and were able to leave our luggage. The king room was clean and fairly spacious, with microwave and fridge. The hotel is conveniently located close to subway, Time Square and walking distance to main food and shopping areas. We enjoyed our stay there and would recommend."

"The rooms are very well designed, efficient, practical, and modern. Great facilities. The location is excellent, especially if you want to do Broadway shows."

"I had a great stay at the Marriott Marquis in Times Square. The room was clean, and the hotel itself is beautiful and well-maintained. The location is unbeatable, right in the heart of everything, with easy access to subway stations and nearby attractions, which made getting around super convenient. I also appreciated the security measures; after a certain time, they check room keys, which made me feel safe during my stay. Overall, I was very happy with my experience and had no complaints. It’s a great place to stay, and I would definitely recommend it!"

"Hotel is old and needs updating I double booked by mistake and the mgmt saw it in the system and refused to help me"

"My favorite hotel in NY. We’ve stayed here 7 times in the last 3 years and it’s always a smooth experience."