Exterior
Check availability

Reviews of Jardin Las Hayas

3 out of 5
Jardin Las Hayas
Carretera Las Hayas, Arure 15, La Gomera, Valle Gran Rey, Canary Islands

Reviews

5.0
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

6.0/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
On arrival found that the actual accommodation was a kilometer outside the village and that the nearest shops were 30 minutes drive away. Said the accommodation was unsuitable and the staff said they could offer us a place at Valle Gran Rey instead but this was not where we wanted to be. Left without staying in the accommodation and understood that we would not be charged but the full amount was charged to my credit card the next day. Phoned Expedia who said they would arrange a refund but when it did not appear phoned them again to be told no refund possible - just a €75 voucher.
Stayed 5 nights in Feb 2020

4/10 Poor

Verified traveller

Draps propres/ Beaucoup d'humidité dans la chambre / arrivée 20H, impression de déranger....
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Efigenia Natural staff on 9 Jan 2019
Thank you very much. We will forward to see you here again.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entorno y dueña encantadores, cocina no tanto.
La señora Efigenia, un encanto, súper atenta, pero sus trabajadores no tanto. Las instalaciones básicas, pero el entorno precioso. Cena y desayuno claramente mejorable, demasiado rústico para el precio que cobran.
Stayed 1 night in Nov 2017