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Rating 10 - Excellent. 1367 out of 2272 reviews" "
10 - Excellent
1,367
Rating 8 - Good. 737 out of 2272 reviews" "
8 - Good
737
Rating 6 - Okay. 109 out of 2272 reviews" "
6 - Okay
109
Rating 4 - Poor. 41 out of 2272 reviews" "
4 - Poor
41
Rating 2 - Terrible. 18 out of 2272 reviews" "
2 - Terrible
18
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
Reviews
2/10 Terrible
Lucy
14 Dec 2022
Cancelled our break with only 2 weeks notice! Very difficult to rebook with such short notice around the Christmas period!
Lucy
10/10 Excellent
Patricia
29 Nov 2022
Liked: Cleanliness, room comfort
Patricia
Stayed 1 night in Nov 2022
10/10 Excellent
Jane
28 Nov 2022
Liked: Cleanliness, room comfort
Jane
Stayed 1 night in Nov 2022
10/10 Excellent
Helen
28 Nov 2022
Helen
Stayed 1 night in Nov 2022
10/10 Excellent
David
Travelled with family
25 Nov 2022
Liked: Cleanliness, room comfort
Our stay at staycity aparthotel york
As my son and I were at the Barbican for a concert,it was really convenient for us,excellent hotel and would definitely some back
David
Stayed 1 night in Nov 2022
2/10 Terrible
ENG BENG
21 Nov 2022
ENG BENG
Stayed 1 night in Nov 2022
10/10 Excellent
James
12 Nov 2022
Liked: Cleanliness, room comfort
York stay Nov 22
Good hotel, good location in york. Short walk to the city centre. Good design having mini kitchen in room although it leads to some interesting smells in the corridors! Overall pleased with the first time using a staycity. Would consider using them again.
Fantastic hotel, great location, we were upgraded with no extra charge, our one bedroom with kitchen was awesome, staff extremely accommodating for celiac disease, would definitely stay again!
Debbie
Stayed 1 night in Oct 2022
10/10 Excellent
Verified traveller
6 Oct 2022
Liked: Cleanliness, room comfort
Stay
Everytime I stay at a staycity hotel. It’s always been consistently good and up to a high standard each time
The room smelled when we entered. The dishwasher had to be run empty to remove debris and smell. The cutlery and plates, bowls, and cups were disgusting. Plates had someones curry on them, even thought the plates had been put in the cupboards.
Darrell
Stayed 1 night in Aug 2022
8/10 Good
Ahmad
Travelled with group
24 Aug 2022
Disliked: Cleanliness
Ahmad
Stayed 1 night in Aug 2022
10/10 Excellent
Dean
22 Aug 2022
Liked: Cleanliness, room comfort
Ebor Festival Visit.
The hotel was very good. The only thing i was surprised at was that your room was not made up every day. Having said that though if you needed clean towels etc you only needed to ask at reception and you were supplied with what you needed.
The location is just 6 pound taxi ride from the train station. next to it is a grocery store. the wall around york is just across the street. You can walk to Shambles. safe enough for me to let my teenagers to go on their own. Parking is actually a public parking at the back of the property and have to pay extra for it but is close enough. property is clean and staff ivery friendly and helpful on checkin
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product.
Thank you again for your feedback and hope to welcome you back soon.
Kind Regards
Gijo Joseph
Guest Service Manager
Staycity York
10/10 Excellent
Darren
25 Jul 2022
Liked: Cleanliness, room comfort
Overnight Races Stay
The booking process for this hotel via hotels .com was very simple.
Property is situated in a prime spot in the city with a 5-10 min walk into the centre.
On arrival the staff were really welcoming and very friendly. Jordan and the team couldn’t do enough for customers, they are an absolute credit.
The bar area provided a wide range of hot/cold drinks plus snacks. We didn’t have breakfast therefore unable to comment.
The room was very spacious and clean, the air con was great and the bed was very comfy.
We weren’t in the room for long as we were out all day and didn’t get in until late, however the only down side was that the TV signal wasn’t great but cope-able.
Check out was also easy. Would definitely recommend this hotel to all.
Darren
Stayed 1 night in Jul 2022
Response from Gijo on 26 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product.
Thank you again for your feedback and hope to welcome you back soon.
Kind Regards
Gijo Joseph
Guest Service Manager
Staycity York
8/10 Good
PAUL
25 Jul 2022
Liked: Cleanliness, room comfort
PAUL
Stayed 1 night in Jul 2022
Response from Gijo on 26 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product.
Thank you again for your feedback and hope to welcome you back soon.
Kind Regards
Gijo Joseph
Guest Service Manager
Staycity York
Clean and comfortable. Loved the gym and laundry facilities onsite.
Kathy
Stayed 8 nights in Jul 2022
Response from Gijo on 26 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product.
Thank you again for your feedback and hope to welcome you back soon.
Kind Regards
Gijo Joseph
Guest Service Manager
Staycity York
Excellent customer service. Very helpful. We had a fantastic stay. Thank you
Manjeet
Stayed 3 nights in Jul 2022
Response from Gijo on 24 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product.
Thank you again for your feedback and hope to welcome you back soon.
Kind Regards
Gijo Joseph
Guest Service Manager
Staycity York
8/10 Good
Verified traveller
17 Jul 2022
Liked: Room comfort
Good location for centre of York. Room was well equipped e.g. kitchen area but limited space for clothes storage for 2 people.
Verified traveller
Stayed 4 nights in Jul 2022
Response from Gijo on 24 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product.
Thank you again for your feedback and hope to welcome you back soon.
Kind Regards
Gijo Joseph
Guest Service Manager
Staycity York
4/10 Poor
Verified traveller
Business traveller
17 Jul 2022
Liked: Room comfort
Disliked: Cleanliness
Verified traveller
Stayed 3 nights in Jul 2022
Response from Gijo on 24 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product.
Thank you again for your feedback and hope to welcome you back soon.
Kind Regards
Gijo Joseph
Guest Service Manager
Staycity York
Lovely apartment. Fantastic helpful staff. A bigger bar or restaurant would have been nice.
Georgina
Stayed 3 nights in Jul 2022
Response from Gijo on 24 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product.
Thank you again for your feedback and hope to welcome you back soon.
Kind Regards
Gijo Joseph
Guest Service Manager
Staycity York
10/10 Excellent
Alana B
Travelled with family
16 Jul 2022
Liked: Cleanliness, room comfort
Straightforward and good value
A very conviently located, comfortable and reasonably priced hotel. This is the second time I have stayed in this location in the last few months and was especially grateful of the air conditioning given the extreme heat we experienced. A solid choice in York!
Alana B
Stayed 3 nights in Jul 2022
Response from Gijo on 24 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product.
Thank you again for your feedback and hope to welcome you back soon.
Kind Regards
Gijo Joseph
Guest Service Manager
Staycity York
10/10 Excellent
David
16 Jul 2022
Liked: Cleanliness, room comfort
Great place
We looked for an apartment because we have a 4 month old. This place was perfect. Parking close and can walk into York city centre. The apartment had kettle, microwave etc.. cot was also provided
David
Stayed 2 nights in Jul 2022
Response from Gijo on 24 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product.
Thank you again for your feedback and hope to welcome you back soon.
Kind Regards
Gijo Joseph
Guest Service Manager
Staycity York
8/10 Good
John
7 Jul 2022
Liked: Cleanliness, room comfort
Honest
Good hotel, reasonable location. Only small downside can not label as a one bedroom appartment. It should be labelled as studio as no couch and kitchenette in the bedroom with bathroom only separate.
Overall pretty good!
John
Stayed 2 nights in Jul 2022
Response from Gijo on 24 Jul 2022
Thank you for your feedback on your recent visit to Staycity York. I will be sharing your feedback with team as to improve our service and product.
Thank you again for your feedback and hope to welcome you back soon.
Kind Regards
Gijo Joseph
Guest Service Manager
Staycity York