Plum Island Kid friendly Holidays

Staff was great all over the hotel and the bar on the roof was so welcoming and beautiful!

Great area for tourists. Walking distance to shops and restaurants. Rooms very nice

The bellmen are wonderful. There is a terrible man at the reservation desk. He was very condescending as we requested a 2pm check out during the Winter Storm. We were told the night before there shouldn’t be a problem and when we asked in person the man talked to us like scum and said it would be 150$. We packed up during the storm and left in a taxi as soon as possible for a different hotel. On a high note, housekeeping was amazing and incredibly kind.

Really enjoyed our stay. Room was very clean and hotel had a cool vibe. Staff was very friendly and responsive. Would definitely stay there again.

Great hotel. Spacious room. Courteous staff.

The size of the room

Spa experience was amazing!

Amazing customer service! My go to place in new york

Room was clean, staff were friendly, felt safe and was close to the broadway shows!

There is no carpet anywhere in the hallways and rooms, so noise ricochets everywhere. I was woken up a number of times late at night by drunk guests returning to their rooms after partying. The shower did not get particularly hot - I could not get the water to get more than lukewarm. The blanket on the bed was so minimal I had to crank up the heater to be warm enough to sleep.