Plum Island Kid friendly Holidays

location is excellent and food at the restaurant is very good

The suite I got was unbelievable , best view ever from Brooklyn bridge . The service , the staff , everything perfect . Just the roof & pool and the is nothing crazy, honest , is very little , . Few chairs lit bit disappointed from the one in Miami . …

Facility can use more maintaining. Shower floor was cracked, door was leaking, no one came to clean the room in 4 days, staff did not try to accommodate our needs.

The suite I got was unbelievable , best view ever from Brooklyn bridge . The service , the staff , everything perfect . Just the roof & pool and the is nothing crazy, honest , is very little , . Few chairs lit bit disappointed from the one in Miami . …

location is excellent and food at the restaurant is very good

This was an excellent hotel in a perfect location in NYC! The staff was incredible! The only problem was waiting for the elevators during breakfast time. They close an entire elevator just for the breakfast crowd, and we had to wait for nearly 30 minutes to get our luggage down to check out because every elevator that stopped on our floor was already full. Minor inconvenience, just make sure to plan your time around that. Everything else was fabulous! (Except for the weird videos in the front lobby... who wants to watch someone rub sunscreen on another person's back??? So bizarre!)

The bed in our room was sunken in on one side where it seems most people sleep. The lighting in the hotel was dim, probably for a vibe but it made it hard to see things. There’s no ice machine and after walking around the city, having ice for cold drinks would be nice. The staff was friendly and the place had a cool ambiance. It was close to the subway so getting around was easy. They do have a water station and two adjoining restaurants, which helped when we didn’t want to figure out where to do for food.

Facility can use more maintaining. Shower floor was cracked, door was leaking, no one came to clean the room in 4 days, staff did not try to accommodate our needs.

This was an excellent hotel in a perfect location in NYC! The staff was incredible! The only problem was waiting for the elevators during breakfast time. They close an entire elevator just for the breakfast crowd, and we had to wait for nearly 30 minutes to get our luggage down to check out because every elevator that stopped on our floor was already full. Minor inconvenience, just make sure to plan your time around that. Everything else was fabulous! (Except for the weird videos in the front lobby... who wants to watch someone rub sunscreen on another person's back??? So bizarre!)