Yucatan Peninsula Kid friendly Holidays

The waiters are the best, specially Manases, Carlos and Ramon.

We enjoyed our stay – the staff was exceptionally friendly, the hotel was spotless, and the facilities were great. However, two things need improvement: 1. Pool Chairs – Guests can reserve chairs with flags, but many claim them early in the morning and leave them unused until the afternoon. When I raised this with security, I was told nothing could be done. 2. Dinner – Breakfast and lunch were excellent, but dinner was frustrating. Restaurant reservations filled up as early as midnight the night before, leaving long waits at the buffet. On “Mexican Night,” there were no kid-friendly options, so our children went to bed hungry. With some changes to the dinner system and pool policy, this could be a perfect vacation spot.

The beds are to stiff and small, the wife and I had to sleep apart because we didn't fit in one bed.

Great resort. The kids club was amazing!

They can improve the buffet options.

Great resort. The kids club was amazing!

Staff was very attentive and very kind. Food was delicious. Room was spacious and beautiful. I do think that the entertainment area at Lupitas Lounge is too hot. No air can circulate in that area. We watched several entertainers there and each time there were guests that left before the show even started or left during the show because it was just too hot to sit there.

Everything was great