Yucatan Peninsula Kid friendly Holidays

All of the workers are nice. Antonio our concierge was awesome! I only put 3 stars for area around the hotel. There is nothing to do around the hotel without leaving the premises. All inclusive is useless. They only have 2 restaurants to choose from. This is definitely a laid back non party place! I would go back. The villa with kitchen and 2 separate bedrooms was the main reason I stayed there.

The food was 3.5 out of 5. The service was above average. They need more reservation times for the dinners. Need an extra server or two by the pools. The facilites are in good condition. Nice beach pool bar! I would recommend this place! I just wish the food was better! But the 24 hour room service is fantastic!

Rooms was very clean!

The hotel is 35-40 minutes North from Cancun airport. It is within a complex of different hotels so you have to pass through two security gates, having the feel of being a very secure place. Since we got there, the service was excellent and the staff super friendly, from the lobby to the waiters at the beach, everybody was helpful at any issue that could come up. There was a day that I forgot my iPhone in one of the beach chairs and when realizing an hour after, they already picked up everything from the beach I went running to the front desk, and they were able to locate my phone in the lost and found!! For me, that was amazing!!! The spa was very good too! I had such a relaxing massage. The hotel was very clean, the room big and the food was good too, considering that usually All inclusive hotels do not have the best food. The beach was very nice, and it had just some sargassum the last couple of days but I am assuming that it was because of the rain that happened those nights. The kids loved it! I would definitely recommend this hotel.

We had a great stay! It's an excellent hotel for families. The entertainment team is amazing, Belem from the mini club was incredibly patient and sweet with the kids. Darwin, one of the waiters, was also super kind and attentive. The food was delicious. I do have two complaints: we were there to celebrate my husband's birthday, and even though I let the front desk and restaurant staff know in advance, no one really did anything special, which was disappointing. Also, making restaurant reservations was a hassle, they have several restaurants, but getting a spot felt nearly impossible. Still, overall we had a great time and would recommend it for families!

The hotel is 35-40 minutes North from Cancun airport. It is within a complex of different hotels so you have to pass through two security gates, having the feel of being a very secure place. Since we got there, the service was excellent and the staff super friendly, from the lobby to the waiters at the beach, everybody was helpful at any issue that could come up. There was a day that I forgot my iPhone in one of the beach chairs and when realizing an hour after, they already picked up everything from the beach I went running to the front desk, and they were able to locate my phone in the lost and found!! For me, that was amazing!!! The spa was very good too! I had such a relaxing massage. The hotel was very clean, the room big and the food was good too, considering that usually All inclusive hotels do not have the best food. The beach was very nice, and it had just some sargassum the last couple of days but I am assuming that it was because of the rain that happened those nights. The kids loved it! I would definitely recommend this hotel.

The property was very nice. The food was good. Not enough entertainment for our group.

If you want a quiet getaway where staff will really take care of you and you have access to everything the property has to offer without additional chrges, Beloved might be for you. The food was above average (my wife is picky but loved every meal) and the staff was exceptional. Definitely would return.

Rooms was very clean!

The property was very nice. The food was good. Not enough entertainment for our group.

One of the top hotels on the strip. Very family friendly. Couples may feel overwhelmed by all the kids. Many good restaurants onsite. No need to leave. Supermarket, Pharmacy, Currency Exchange across the street. Large pool area, plenty of chairs. Beach very clean. Onsite jet ski rentals. Excellent service in all areas. Evening entertainment was good. Separate entertainment and shallow pool area just for kids. Will visit again.

The food was 3.5 out of 5. The service was above average. They need more reservation times for the dinners. Need an extra server or two by the pools. The facilites are in good condition. Nice beach pool bar! I would recommend this place! I just wish the food was better! But the 24 hour room service is fantastic!

One of the top hotels on the strip. Very family friendly. Couples may feel overwhelmed by all the kids. Many good restaurants onsite. No need to leave. Supermarket, Pharmacy, Currency Exchange across the street. Large pool area, plenty of chairs. Beach very clean. Onsite jet ski rentals. Excellent service in all areas. Evening entertainment was good. Separate entertainment and shallow pool area just for kids. Will visit again.

Great ice cream parlor, sushi, and fish taco/cocktail stands Pool bar should open earlier. Main buffet has a lot of options, just wish it was a bit tastier. Love the juices