Yucatan Peninsula Kid friendly Holidays

All of the workers are nice. Antonio our concierge was awesome! I only put 3 stars for area around the hotel. There is nothing to do around the hotel without leaving the premises. All inclusive is useless. They only have 2 restaurants to choose from. This is definitely a laid back non party place! I would go back. The villa with kitchen and 2 separate bedrooms was the main reason I stayed there.

The food was 3.5 out of 5. The service was above average. They need more reservation times for the dinners. Need an extra server or two by the pools. The facilites are in good condition. Nice beach pool bar! I would recommend this place! I just wish the food was better! But the 24 hour room service is fantastic!

The resort was okay. The resort lacked activities and animation. The food was okay, not too many options to choose from and the alcoholic drinks were very limited. The staff were very friendly. The rooms were cleaned. The room service was amazing, the only thing I didn’t like was that you had to leave the plates outside and that didn’t look good. The pool was only sanitized once a day, pool bar was not synced with the pool hours and pool restaurant’s hour. Die to everything I have mentioned and other factors, I give it a 3 star rating.

The hotel is 35-40 minutes North from Cancun airport. It is within a complex of different hotels so you have to pass through two security gates, having the feel of being a very secure place. Since we got there, the service was excellent and the staff super friendly, from the lobby to the waiters at the beach, everybody was helpful at any issue that could come up. There was a day that I forgot my iPhone in one of the beach chairs and when realizing an hour after, they already picked up everything from the beach I went running to the front desk, and they were able to locate my phone in the lost and found!! For me, that was amazing!!! The spa was very good too! I had such a relaxing massage. The hotel was very clean, the room big and the food was good too, considering that usually All inclusive hotels do not have the best food. The beach was very nice, and it had just some sargassum the last couple of days but I am assuming that it was because of the rain that happened those nights. The kids loved it! I would definitely recommend this hotel.

The staff and night shows are great!

The hotel is 35-40 minutes North from Cancun airport. It is within a complex of different hotels so you have to pass through two security gates, having the feel of being a very secure place. Since we got there, the service was excellent and the staff super friendly, from the lobby to the waiters at the beach, everybody was helpful at any issue that could come up. There was a day that I forgot my iPhone in one of the beach chairs and when realizing an hour after, they already picked up everything from the beach I went running to the front desk, and they were able to locate my phone in the lost and found!! For me, that was amazing!!! The spa was very good too! I had such a relaxing massage. The hotel was very clean, the room big and the food was good too, considering that usually All inclusive hotels do not have the best food. The beach was very nice, and it had just some sargassum the last couple of days but I am assuming that it was because of the rain that happened those nights. The kids loved it! I would definitely recommend this hotel.

The property was very nice. The food was good. Not enough entertainment for our group.

Lovely staff, very quiet and peaceful.

The resort was okay. The resort lacked activities and animation. The food was okay, not too many options to choose from and the alcoholic drinks were very limited. The staff were very friendly. The rooms were cleaned. The room service was amazing, the only thing I didn’t like was that you had to leave the plates outside and that didn’t look good. The pool was only sanitized once a day, pool bar was not synced with the pool hours and pool restaurant’s hour. Die to everything I have mentioned and other factors, I give it a 3 star rating.

The property was very nice. The food was good. Not enough entertainment for our group.

Everything was excellent

The food was 3.5 out of 5. The service was above average. They need more reservation times for the dinners. Need an extra server or two by the pools. The facilites are in good condition. Nice beach pool bar! I would recommend this place! I just wish the food was better! But the 24 hour room service is fantastic!

Everything was excellent

Great ice cream parlor, sushi, and fish taco/cocktail stands Pool bar should open earlier. Main buffet has a lot of options, just wish it was a bit tastier. Love the juices