Betws Gwerfil Goch Hotels

"Lovely staff, shame it’s a bit noisy at night."

"We had an enjoyable stay at the hotel. We found the staff every helpful. The room was clean and quiet. The bar was quiet and not expensive. Breakfast was excellent. Will stay again if in the area. Thank you"

"11pm late check in staff left a key in a safe which was great but when we got to the room the door was actually ajar which is worrying when the rooms are accessed from outside and the car park is a car charging area with random people turning up all night. On the face of it clean and modern but very quickly you ca see the neglect. Bathroom very mouldy, broken internal window pane with sharp glass uncovered. The room was a first floor room accessed from a walkway to all the first floor rooms and yet the bathroom window is a velux window at head height without a blind or any coverage, so yes, people can genuinely see you in the shower. TV is turned on by one of 8 unmarked light switches in between the beds with no marking. Holes in the wall where fixtures used to be. Relatively low price point but not low enough that you’d expect this level of neglect. Positive that dogs are allowed but £15 charge despite all the flooring being laminate anyway so no extra cleaning required in my opinion. Also manky cigarette bin directly outside the door. "

"Great overall Definitely stay again"

"Spacious and clean , spa good but a swimming pool would be nice .Also felt spoon would be better in the room"

"Welcoming staff on arrival and throughout the stay. The family room was spacious and comfortable beds. Breakfast was great value for money."

"👍"

"Beyond what we expected, there was a miscommunication between the resort and Expedia for our booking, information from Expedia can that we booked a classic cabin, although we booked a premier cabin, but was quickly sorted by staff at the desk. Kids enjoyed the swimming pool, the cocktail bar was superb, good atmosphere and we met nice people "

"Very good breakfast. On site parking v narrow access. Very pleasant staff. Self check in out of hours."