Standard Double Room, Resort View (Room 4)
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Reviews of The Sands

3 out of 5
The Sands
The sands Hotel - 485 The Promenade, Blackpool, England

Reviews

7.4

Good

Rating 10 - Excellent. 40 out of 112 reviews" "
Rating 8 - Good. 30 out of 112 reviews" "
Rating 6 - Okay. 16 out of 112 reviews" "
Rating 4 - Poor. 13 out of 112 reviews" "
Rating 2 - Terrible. 13 out of 112 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Semeni Perpetua

Liked: Staff & service, amenities, property conditions & facilities
It was not bad I saw they are working on it to better
Stayed 2 nights in May 2024

8/10 Good

Marie

Travelled with family and small children
Defiantly going to stay again. We really enjoyed ourselves. Room was spacious. It had its own shower and toilet. Very happy.
Stayed 1 night in May 2024

8/10 Good

anthony

Travelled with family
Just what we needed, clean comfy bed for the night.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay very welcoming nice staff. Confy and clean
Stayed 1 night in Feb 2024

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID walked in and was met by building materials in the reception area. And the owner manager in pyjamas. The room was dirty. Top drawer of unit was like a used ashtray. Paper peeling off the ceiling and bathroom walls. Cobwebs all over bathroom walls. Rusty shower head holder and dirty shower cubicle. Had no working lamp and only 1 bedside cabinet. The wardrobe had bits of blue tack and what looked like chewing gum too.all stuck down one side.was told TV remote was broken and they hadn't replaced so had to spend 10inutes stood looking through channels finding something to watch using buttons on TV. Hospitality tray had 4 t bags 6 sugar and 6 milk in a double room and No coffee at all (I dnt drink tea). Was looked at like I'd asked for the world when I asked for more.with wasn't there any there as the comment manager made.Kettle stopped working so phoned to ask for replacement to get told there was no one to help as she was out and if I didn't' like having to wait till she came back to property I could always get in my van and go Home. As apparently it's an unmanned hotel ?? Went to get the iron and board off the wall holder in the hallway to have it all fall off the wall onto me it pulled wall plugs out as we're not correct fixings for stud walling.iron landed on my foot.thankfully it was a small travel iron type thing so was just left with a bruise and pain when i put shoes on later.no breaks. The room was cold as heating wasn't on long enough to make a difference AVOID.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ali

Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
From the minute we checked in to the minute we left. The hotel is absolutely fabulous room is lovely and clean and I would highly recommend. I will deafly be returning. I was so happy it was unbelievable. Claire is amazing
Stayed 2 nights in Feb 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely host very friendly will definitely be staying again had a lovley time
Stayed 1 night in Jan 2024

10/10 Excellent

Tariq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Great stay great service 10/10
Stayed 1 night in Jan 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and warm, clean and comfortable room. Staff are very friendly. Outside doesn’t look much but the room was adequate. Would definitely stay again.
Stayed 1 night in Nov 2023

4/10 Poor

Joanne

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand this is a "budget" hotel but...Certainly not as advertised online. It is very very "drab". The television didn't work, no signal at all, constant dripping tap Grubby grey towels, no toilet brush, no hand soap, no coffee in the tea caddy, nobody around when you need them. They advertise politely that you respect there are children living there and to be quiet between certain hours. The said children were actually the ones to keep us awake and woke us early in the morning by running up and down, shouting and banging up above us. Luckily, we just needed somewhere to rest our heads...it certainly was not restful but we were knackered. Will definitely not be returning
Stayed 1 night in Nov 2023

2/10 Terrible

Kevin

Disliked: Staff & service, property conditions & facilities, room comfort
Overpriced
Holey towels that were like sandpaper. Ceiling sagging in bathroom. Bed too small. Outdated. Had to put kettle on floor to boil. Slow to let us in, standing outside in pouring rain waiting on a reply to doorbell. Temperature in room was good though. Glad it was only 1 night. Not value for money
Stayed 1 night in Nov 2023

8/10 Good

Joanne

Travelled with family
Liked: Staff & service, amenities
Very close to the plrasure beach and other facilities, nice comfotable beds and welcoming owner
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hotel in need of redecoration throughout. Paper coming off the walls, hot/Cole taps plumbed in back to front, no BBC channels on the TV, lights not working in the room, thin curtains not hung correctly so let the light in, bags of cement in reception and.only 1 sachet of coffee in the room.
Stayed 1 night in Oct 2023

4/10 Poor

Evelyn

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Cruby on outside cobwebs all over inside room was small attick room cobwebs on ceilings ok for one might
Stayed 1 night in Oct 2023

10/10 Excellent

sushil

Travelled with group
awsome experience and excellent if i talk about owner ,she is very nice and polite
Stayed 1 night in Oct 2023

4/10 Poor

susan

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a free room upgrade which was very welcome.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

William

We did not get the room we booked because there was someone in so they give us the room next door then we found out the room we pound for was free so we could have had that one
Stayed 1 night in Sep 2023

8/10 Good

Liam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

katie

Disliked: Cleanliness, property conditions & facilities
Stain on the bedsheets toilet didnt flush toiletroll stuck in windows we drove home instead of staying
Stayed 1 night in Sep 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Holly

Travelled with family and small children
Liked: Staff & service
Host was very welcoming and friendly. Room was very spacious, beds comfortable. Place is a little run down in areas... there was a hole in the roof outside our room and a window was broken and unable to open. The chairs in our room were dirty.

10/10 Excellent

Kayleigh

Stayed 1 night in Sep 2023

6/10 Okay

Mark

Travelled with family
.
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Stayed 1 night in Sep 2023

8/10 Good

Kelly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
We thought this property was great in regards to the location and cleanliness but we were disappointed to find out on arrival that there was no bar as it was having a refurb. There was nothing that told us this before we arrived and it was for my birthday so it did put a bit of a downer on the evening after having a long day at the pleasure beach. It also mentions that the room has toiletries so I was expecting some shower gel and soap but there was nothing apart from a bit of hand soap which you were lucky to get any of as the dispenser was pretty empty. The rooms were spacious and clean and had coffee/tea making facilities which was a nice touch but nowhere for breakfast as it was closed and again no info on this either.
Stayed 1 night in Aug 2023

2/10 Terrible

velga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive: Location its amazing. Owner was polite. Negative: I took the standard room which was terrible. Bed sheets were used from previous visitors and wasn’t changed. Shower was dirty, rubbish in the bin and the shelf was dirty with toothpaste. The door had a big gap next to the locker which showed inside to your bed. The noise from the wind coming from the door was comparable to a hoover noise. Sorry, i have never received this terrible experience and hope that I will never get it again, but this hotel it will be for me on the blacklist.
Stayed 1 night in Aug 2023

2/10 Terrible

Leanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was nice, the location was spot on for all we wanted to see. The room was clean and comfortable. The landlady was very helpfull and pleasant. All three faults, the card key was unpredictable and took quite a few attempts to unlock the door. It was nice to have a kettle but no milk and only one t bag. The biggest fault was the smoke alarm beeping every 30 seconds, kept us awake mist of the night
Stayed 1 night in Aug 2023

4/10 Poor

Lorraine

Stayed 1 night in Aug 2023

8/10 Good

Baiba

Stayed 1 night in Aug 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
We felt very safe and we had a good nights rest no noise ect.
Stayed 1 night in Aug 2023

10/10 Excellent

Christine

Stayed 1 night in Aug 2023

4/10 Poor

li

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Broken hotel!
This stay was awful. The lady was very welcoming however the standard of the room was awful. The bedding had a fousty smell like it had not been dried properly, the chairs were stained and in dire need of a wash. The window was broken and could not close which during a windy night prevented us from sleeping. The room was full of cobwebs and there were no lightbulbs in the side lights. In the corridor just outside the room was a huge rotten hole in the ceiling which was not appealing to the eye or comfortable for the kids the walk past. This was a memorable stay for all the wrong reasons unfortunately. I would not recommend anyone staying here until this place has been given a good clean and work done.
Stayed 1 night in Aug 2023

4/10 Poor

Gaynor

Disliked: Cleanliness, staff & service, property conditions & facilities
The room wasnt as pictured ,the building needs some serious work doing on it ,the beds arent comfortable and smoke alarm beeping glad it eas just 1 night wouldnt stay again .Dont like leaving bad reviews but wasnt what we expected.
Stayed 1 night in Aug 2023

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised.
Won’t be staying there again. Enough said.
Stayed 3 nights in Aug 2023

8/10 Good

Ryan

Stayed 3 nights in Aug 2023

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Sonia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
If your simply looking for a bed only then your in luck. The rooms are dirty with chewing gum in the bathroom to greet you. A rusty old kettle with no tea or coffee to greet you only 1 teabag. The window was broken and wouldnt shut so the whistling noise it made was unbearable all night. Nothing good to say.
Stayed 1 night in Jul 2023

8/10 Good

Lee

Stayed 1 night in Jul 2023

2/10 Terrible

Julie

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotel was an awful expereince, im afraid to say. We arrived, check in was ok, reception lady shown us to the room and how to use the keycards etc. There was no information in the room regarding checkout or breakfast, etc After a bit of a drive there, we wanted a hot drink but no milk. We asked at reception, 'they were awaiting delivery later that day' this was 3pm. At that point we went out for the day. On our return at midnight, soaked through after lytham festival, still no milk in the room. So unable to make a hot drink still. So maybe a hot shower.....towels were like sandpaper and one full of holes. So we didnt bother! The draws still had previous occupants belongings in a cigarette lighter, pair of odd socks &some earrings And so to bed, which was clean and quite comfortable. Lying there and there were constant beeps from two different alarms. Sounded like batteries needed replacing in the smoke alarms or something. No reception on duty apart from an emergancy number. So i contacted the booking company to log our concens re facilities and service. The beeps make it very difficult to settle. Next day checking out, I tried to speak with reception regarding our concerns but there was nobody around to speak to. There were bags of cement in the hallway still from the previous day. I dont expect 5 star hotel when i visit blackpool,im not a fussy traveller. We usually stay in budget accommodation but Ive got to say this is the worst small hotel we have stayed in.
Stayed 1 night in Jun 2023

6/10 Okay

Martin

Disliked: Room comfort
can do better
Not the best o have seen.Towels looked old and worn but at least they were clean.
Stayed 1 night in Jun 2023

6/10 Okay

William

Stayed 2 nights in Jun 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Jon on 24 Jun 2023
Thank you, we are glad you enjoyed your stay

6/10 Okay

Tony

Disliked: Property conditions & facilities, room comfort
The room was on the small side, as was the shower and bathroom
Stayed 1 night in May 2023
Response from Jon on 24 Jun 2023
It's probably the biggest single person room in Blackpool maybe the uk. How many single rooms have a double bed, seating area and a en-suite? I'm not sure why you would give a low score for that as you saw the room before booking it.

10/10 Excellent

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean tidy hotel all ok no problems
Stayed 2 nights in May 2023
Response from Jon on 24 Jun 2023
Thank you, we are glad you enjoyed your stay