House, Ensuite, City View (maisonette)
Check availability

Reviews of The Chocolate Box Hotel

3.5 out of 5
The Chocolate Box Hotel
2 West Cliff Road, Bournemouth, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 300 out of 471 reviews" "
Rating 8 - Good. 143 out of 471 reviews" "
Rating 6 - Okay. 25 out of 471 reviews" "
Rating 4 - Poor. 2 out of 471 reviews" "
Rating 2 - Terrible. 1 out of 471 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Stayed 1 night in Dec 2023

10/10 Excellent

Lynn

Stayed 1 night in Dec 2023

10/10 Excellent

Gillian

Stayed 2 nights in Oct 2023

6/10 Okay

Duncan

Stayed 1 night in Oct 2023

10/10 Excellent

Nelson

Stayed 1 night in Oct 2023

8/10 Good

Caroline

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean and well presented venue. Nicely positioned. Staff are welcoming, efficient and attentive.
Stayed 2 nights in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay, central and the staff are so very friendly. Fantastic breakfast. Excellent rate and definitely will come back to stay again. Stayed two nights and just FYI the Hop Inn do great food too.
Stayed 2 nights in Sep 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room with en-suite Breakfast food and service excellent Well located
Stayed 2 nights in Aug 2023

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was as expected!
Stayed 2 nights in Aug 2023

8/10 Good

Krystyna

Stayed 3 nights in Jul 2023

10/10 Excellent

Carolyn

Stayed 1 night in Jul 2023

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely place to stay, breakfast great, good choice, staff friendly, great location
Stayed 4 nights in Jun 2023

8/10 Good

Sarah

Stayed 1 night in Jun 2023

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice and quiet. Close too beach and local shops 7 minutes walk. Hotel was pleasantly peaceful. Didnt see too much staff presence. Breakfast held in two slots. Great stay for short break.
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Perfect location for what I wanted to be able to do. Room was ‘cosy’ smallish but I was travelling alone so not an issue. Price was reasonable and took that into account so not a complaint just an observation. Parking not as difficult as I expected (midweek). Very warm welcome and I felt everything had been thought of in advance.
Stayed 1 night in May 2023

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

roy

Stayed 1 night in May 2023

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Nadine

Stayed 4 nights in Apr 2023

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Charles

Stayed 1 night in Apr 2023

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and very helpful with breakfast options , eg gluten free, vegetarian, etc. Indian next door, Thai round the corner and pub dinning on corner, Italian across the road, french in the Marriott past the Thai, all very handy, plus town centre down hill, not far. Room cosy and clean, onsite parking available. We will be happy to return here
Stayed 2 nights in Oct 2022

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chocolate Box is a lovely unique hotel. It has a very welcoming atmosphere, and the staff are really friendly and helpful. The breakfasts were delicious too. We would definitely stay here again.
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay by the sea
We had a wonderful stay, a welcoming arrival and any queries we had were dealt with both before our stay and during our stay. There is limited parking at the hotel and involves a bit of tetris parking, however I cannot see how this could be resolved given the location and size of the hotel. The Chocolate Box was one of a few hotels that included some on site parking, there is a paid car park near by as well , you just need to be prepared in advance of the possibility of not getting parked on site . The bed was extremely comfortable and room was nicely furnished. I didn't notice any noise from outside or other guests either. It was an easy walk to the sea front and town centre. I'd definitely consider staying here again.
Stayed 1 night in Oct 2022

8/10 Good

Peter

Stayed 1 night in Oct 2022

8/10 Good

Martin

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT SHORT STAY
Very comfortable bed & room. Staff were very friendly and helpful. We had ground floor room and were very happy that we didn’t have stairs to climb. Breakfast was excellent, very well cooked and served hot. Only criticism I could make if I had to make one is, no bar and no possibility of snack or sandwich during the day or evening which would have made it 5* in my view. Manuela on reception was brilliant.
Stayed 2 nights in Sep 2022

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Gareth, Slough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. My room was small, but not a problem as I only stayed for 2 nights, so didn't have much luggage. The room & common areas were very clean and well maintained. The breakfast was top quality! Very short walk to the beach.
Stayed 2 nights in Aug 2022

10/10 Excellent

MR SUREYYA SARP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely hotel
The hotel is at a great location. Just a few minutes to the beach and a few minutes to the center indeed. The owner of the hotel is such a lovely lady who bakes irresistible fabulous croissants and tasty breakfast dishes. The room was so clean and they put chocolates and various tea/coffee/hot chocolate options in the room. If I go to Bournemouth again, I will definitely stay this cozy and lovely hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chocolate Box Hotel
The Stay here was amazing!! The Hotel is so clean and fresh. The Staff are amazing and nothing is any trouble. Absolutely fantastic and can’t rate this anymore than 10/10.
Stayed 2 nights in Jul 2022

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly and helpful staff and an amazing breakfast. Hotel is in the perfect location. Really loved this place and will definitely return again.
Stayed 2 nights in Jul 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay with friendly staff
Stayed 1 night in Jun 2022

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice small hotel, staff friendly and helpful
Stayed 3 nights in Jun 2022

10/10 Excellent

Relu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Chocolate 🍫
Nice people nice staff, so close to the beach 10 min walk, close to city centre. I will come back over for sure Thanks 🙏 5⭐️
Stayed 1 night in Jun 2022

8/10 Good

Francesco

Stayed 1 night in May 2022

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Great welcome from a friendly team. The deluxe rooms had 6 foot beds which were very comfortable. Great breakfast choice
Stayed 1 night in Dec 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2021

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome. Great location, close to the Bournemouth International Centre where we were going for a concert. Also close to the BH2 Centre with a range of restaurants. The Real Greek was excellent. Well worth a visit.
Stayed 1 night in Nov 2021

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and well located hotel.
Very nice stay, extremely quiet room and a lovely breakfast. The only slight negative was the very small en suite bathroom but we selected the room because it overlooked the garden and was amazingly quiet for being in the centre of Bournemouth.
Stayed 1 night in Oct 2021

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Chocolate Box Hotel was in a great location for the BIC, host very friendly. Lovely smell of chocolate as you enter and good sized room with extremely comfortable bed. Room rather tired though.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, brilliant location
Stayed 1 night in Oct 2021

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic atmosphere with very friendly staff. Rooms clean and breakfast was soo good! Very organised. The building is lovely from the outside and in a good location 🙂 Can't wait to go back again ☺️
Stayed 1 night in Oct 2021

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, staff, free parking, breakfast, we loved everything
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Very friendly staff and will return.
Stayed 1 night in Sep 2021

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant little boutique
Fantastic host .Fantastic breakfast nothing was to much trouble. Host went the extra mile to make our stay as comfortable as possible. Would recommend highly .will definitely revisit ..
Stayed 6 nights in Sep 2021