Clawdd-newydd Hotels

"Normally excellent but first time at this Village and was a little lacklustre "

"We stayed for 3 nights location and amenities are great perfect location away from city life we went with kids they love the area as there is beautiful water fall near by where we enjoyed with kids for hours full of nature . But only disappointing thing was the evening staff at restaurants so rude refused to give us table said v are fully booked where in restaurants was more than half available he said we should book in advance ( seriously we went as walk in)after heated argument some how we got table as kids were very hungry ( not may food option) food took an hour to come felt like they doing it purposely I.o with big disappointment so rubbish also the tables were all empty leaving the same faces we saw. Felt like the staff doesn’t want business ( owners should look into this and they are turning away costumers).But morning breakfast staff was opposite they were very welcoming and nice ready to help and guide. "

"Amazing staff "

"Stayed one night with the dog , perfect location ,exactly what we needed"

"Ok room facilities very good "

"Very enjoyable overnight stay on a dinner, bed and breakfast package. The room was lovely, as was the facilities and food. "

"yes good location"

"We had a lovely welcome at reception, and we had booked a Spa afternoon before our check in . The welcome was not as forthcoming at the Spa , and it seemed a little disorganised. Be aware that if the hot tub is cancelled due to the weather , you will not get a refund, apparently it’s in the T’s & C’s . The room was lovely if a little tired as some other areas were as well , granted it’s an old building , but the maintenance was a little lacking . The service and welcome at the restaurant was very good for evening meals and breakfasts . A couple of criticisms , the wine glasses could nicer , not ordinary glasses , especially as your spending £60 on a bottle of wine . The other was at breakfast, the plates were in a cabinet , which initially I thought was for heating the plates . This wasn’t the case , the plates were freezing and your breakfast was soon cold . "

"Nice quiet hotel although I arrived at 19.00 on a Friday night to gind that the kitchen was closed."