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"From the excellent welcome by the reception staff to the bar, restaurant and room staff it was faultless. The breakfast was of good quality and hot. The only comment would be that the shower did not drain quickly enough and I have liked to have been able to cast films from my iPad to the tv."

"Booked this for my son after a concert in the castle. He checked in with no issues, loved his room."

"Nice hotel, fantastic location. Great staff. Really good all you can eat breakfast with quite a lot of choice. Can't complain at all for the cost of the stay."

"Receptionists and Nausheen at breakfast was amazing. Staff cannot do enough for you. Very kind and quick to act when needed. "

"Superb hotel that I always try to use. Can be pricey when there is something on in the city but you can also get some bargains. Recommended "

"Convenient for train station and town, perfect location. Good price, very friendly polite staff throughout. "

"Great staff, clean hotel and great location. "

"Huge hotel with lots of different bars, restaurants and facilities. Can seem a bit impersonal and no cosy areas. Outside areas are lovely. Our signature room in floor 6 was very comfortable. No furniture in the balcony was disappointing. The business lounge was nice but only coffee and 1 glass of prosecco was free. Disappointed there was no food in the evening. At breakfast just coffee and croissants. Parking garage was convenient with lift to lobby but £20 per day was steep."

"Lovely hotel and staff. The gym and pool are fabulous. Really enjoyed my stay."