Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
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Reviews of One Ocean Resort and Spa

4.5 out of 5
One Ocean Resort and Spa
1 Ocean Blvd, Atlantic Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 610 out of 1001 reviews" "
Rating 8 - Good. 200 out of 1001 reviews" "
Rating 6 - Okay. 105 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

kristan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location
Stayed 2 nights in Feb 2024
Response from Romi on 7 May 2024
Thank you for the wonderful review Kristan! We are looking forward to seeing you again soon

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there was an option to not valet and park the car. The valet service is convenient but I would like to drive and park my own car. Just a personal preference.
Stayed 2 nights in May 2024
Response from Laura Conahan- AGM on 6 May 2024
Thank you for sharing your feedback. Glad you enjoyed your stay! We look forward to hosting you again soon.

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and helpful during our stay. The resort was also very nice.
Stayed 1 night in May 2024
Response from Romi on 14 May 2024
Thank you for the wonderful review Judy! Looking forward to welcoming you in the future

10/10 Excellent

Wes

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Stay!!
Stayed 1 night in May 2024
Response from Romi on 6 May 2024
Thank you for the wonderful review, Wes! Looking forward to welcoming you back soon!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was gorgeous, right in the middle of all the action and relaxation. Had a wonderful stay.
Stayed 3 nights in Apr 2024
Response from Laura Conahan- AGM on 1 May 2024
Thank you for your great review. We appreciate your business and feedback. Looking forward to welcoming you back soon.

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older property, but well-maintained. We had several interactions with employees at the property, and every one was outstanding. The entire team was friendly and professional. The location is ideal for a long weekend getaway, as it is right on the beach and there are excellent dining and shopping options within two block.
Stayed 4 nights in Apr 2024
Response from Laura Conahan- AGM on 1 May 2024
Thank you for your great review. We appreciate your business and feedback. Looking forward to welcoming you back soon.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great bar & restaurant on site. This hotel is a knock-out!
Stayed 1 night in Apr 2024
Response from Romi on 29 Apr 2024
Thank you for the wonderful review Mark! Looking forward to welcoming you back again.

8/10 Good

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach access, food in walking distance, bars and view
Stayed 1 night in Apr 2024
Response from Romi on 28 Apr 2024
Thank you for the wonderful review Terrence. We look forward to welcoming you back in the near future.

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great oceanfront resort providing everything you need at a reasonable price. The staff was friendly & helped in any way they could. Look forward.to coming back.
Stayed 3 nights in Apr 2024
Response from Romi on 28 Apr 2024
Thank you for the wonderful review, Bonnie. We look forward to welcoming you back in the near future.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful. I am in a wheelchair at times and they helped me alot
Stayed 2 nights in Apr 2024
Response from Chauncey on 25 Apr 2024
We are glad you enjoyed your stay with us. Thank you and please come again.

4/10 Poor

benaiah

Disliked: Staff & service, property conditions & facilities
They ask for me to put a credit card on file for incidentals. He further explained that this charge was only for if I got something from the bar, the restaurant, from the downstairs fridge, and if got something out of my room!
Stayed 2 nights in Mar 2024
Response from Chauncey on 28 Apr 2024
Good afternoon, The gentleman told you correctly that hold on your credit card was only for incidentals. If you don't use it, the hold will fall off at the end of your stay.

10/10 Excellent

Joanne

Stayed 3 nights in Apr 2024
Response from Laura Conahan- AGM on 6 May 2024
Thank you for your perfect rating. We are thrilled you enjoyed your stay with us, and look forward to hosting you again soon.

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The valet service was amazing, sweet gentleman that worked Easter weekend. Staff was friendly! I was a little disappointed with coming back to see my suitcase flipped over with my clothes everywhere. We had to ask for extra toilet paper. Overall I would stay again. Location was great! Shopping and restaurants all in walking distance.
Stayed 3 nights in Mar 2024
Response from Romi on 15 Apr 2024
Hello Tara, Thank you for your recent stay and your feedback. I would love to connect with you. We do have a contact number on file. Would that be a good number to reach you at?

10/10 Excellent

Michele

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Would definitely come back. The staff did so much for us and they made sure to enjoy our stay 10/10
Stayed 1 night in Apr 2024
Response from Romi on 11 Apr 2024
Michele, Thank you for the wonderful review. We are looking forward to welcoming you back soon.

10/10 Excellent

Lacey, Dublin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonder stay! We will be back!
Stayed 4 nights in Apr 2024
Response from Romi on 11 Apr 2024
Lacey, Thank you for the wonderful review. We are looking forward to welcoming you back soon.

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not that I needed it, but tv worst ever seen. No cbs, nbc,abc or other local channels.
Stayed 2 nights in Apr 2024
Response from Romi on 11 Apr 2024
Neil, thank you for your feedback. We will use your review to get back to our teams in order to improve our services. We are looking forward to welcoming you back soon.

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love One Ocean!
Stayed 1 night in Apr 2024
Response from Romi on 7 Apr 2024
Thank you for the wonderful review, Paige! Looking forward to seeing you soon

10/10 Excellent

Gwen, Germantown Md

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oceanfront hotel with amazing service
Stayed 1 night in Mar 2024
Response from Romi on 5 Apr 2024
Thank you for the wonderful review! We are looking forward to welcoming you back soon.

10/10 Excellent

Angelo

Liked: Amenities, property conditions & facilities
Everything is in walking distance
Stayed 2 nights in Mar 2024
Response from Romi on 1 Apr 2024
Thank you for the wonderful review. We looking forward to welcoming you back to One Ocean resort

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant place to stay
Stayed 3 nights in Mar 2024
Response from Laura Conahan- AGM on 18 Mar 2024
Ronald, Thank you for your review! We are thrilled you enjoyed your stay with us and look forward to hosting you again.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Dec 2023
Response from Romi on 13 Mar 2024
Thank you for the 5-star review John. We look forward to seeing you again soon.

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, surrounded by restaurants, small shops next to the beach.
Stayed 1 night in Mar 2024
Response from Romi on 9 Mar 2024
Thank you for the wonderful review, Kerry. We are looking forward to welcoming you back soon.

10/10 Excellent

Elizabeth

Great Staff, great location, great Bar with an outstanding bartender, terrific Mixologist, AKA Craig Would definitely come back when the weather is warmer👍 The only negative which is minor, the room service did not replenish the coffee supplies or empty the trash when they serviced the room. And the Sink and shower hardware needs to be updated, they were hard to to turn off and on and looked old. The Valet Guys were kind, quick and had great suggestions for restaurants👍
Stayed 2 nights in Feb 2024
Response from Romi on 9 Mar 2024
Thank you, Elizabeth, for the wonderful review and your feedback We will make sure to relate this information to each department. We are looking forward to welcoming you back in the near future.

6/10 Okay

Johanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Female receptionist at check in and female spa staff very unfriendly ! Disappointing ! Nice surroundings but rooms are dated- rooms definitely need renovation
Stayed 1 night in Feb 2024
Response from Laura Conahan- AGM on 23 Feb 2024
Johanna, I apologize you did not receive the level of service we strive for at One Ocean. We are certainly going back to our team who you encountered and address not meeting the expectation. Please contact me directly should you decide to return. I would love an opportunity to personally oversee your visit and extend any professional courtesies towards your stay.

10/10 Excellent

Todd

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at One Ocean was amazing. Lauren and Romina at the front desk made the stay even more special by helping us find a nice Ocean front room with a beautiful view. Will be returning soon!
Stayed 1 night in Feb 2024
Response from Laura Conahan- AGM on 20 Feb 2024
Todd, thank you for an amazing review. We are thrilled Romina and Lauren touched your stay. Looking forward to hosting you again soon!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Laura Conahan- AGM on 20 Feb 2024
Ashley, Thank you for the great review! We are thrilled you enjoyed your visit and look forward to hosting you again soon!

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very friendly staff. Lots of things to do within walking distance.
Response from Laura Conahan- AGM on 19 Feb 2024
Thank you, Kevin, for your great review. We are thrilled you enjoyed your stay and look forward to hosting you again soon.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got married on their patio on Friday afternoon. The entire staff made certain the entire weekend stay was more than pleasurable, it was outstanding! Thank you and kudos to Jake in valet parking, Romi at the front desk and all the restaurant staff!!!
Stayed 2 nights in Feb 2024
Response from Laura Conahan- AGM on 19 Feb 2024
Thank you for the wonderful review! Congratulations! We are thrilled you made memories here at One Ocean and look forward to sharing many more with you over the years.

8/10 Good

Hansen, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Laura Conahan- AGM on 19 Feb 2024
Thank you for your review. We are glad you enjoyed your stay and look forward to hosting you again soon.

10/10 Excellent

Felicia

Travelled with family
Liked: Amenities
Great beach access, lovely room, friendly and helpful staff, in a cute little neighbood
Stayed 1 night in Feb 2024
Response from Laura Conahan- AGM on 20 Feb 2024
Felicia, Thank you for the great review! We are thrilled you enjoyed your stay and look forward to hosting you again soon!

10/10 Excellent

Joppy

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Feb 2024
Response from Laura Conahan- AGM on 13 Feb 2024
Thank you for your 5 out of 5 rating! We are thrilled you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atlantic beach visit
The location was excellent, although weather was too chilly and rainy to enjoy the beach. I did take advantage of heated pool one evening - it was wonderful! We thought $35/day parking fee was rather excessive, also, when we got our receipt when checking out, an extra day was added to parking. We told person at desk and fee was refunded. Also, coffee machine in lobby was excellent!!
Stayed 2 nights in Feb 2024
Response from Laura Conahan- AGM on 13 Feb 2024
Thank you, Elizabeth, for sharing your experience. We are thrilled you enjoyed your time with us and look forward to hosting you again soon.

8/10 Good

Jaye, ann arbor

Travelled with partner
Liked: Cleanliness, staff & service
We've been coming to One Ocean for over 20 years. Love the location and the staff, especially the Valet gentlemen. The hotel could use a refresh after all these years, but is still beautiful and a wonderful hotel. The amenities included in the resort fee need to be rethought. As an older guest not interested in sitting out by the pool or by the beach, cabana chairs aren't of interest to me. Nor are the bikes. I loved it when the room was stocked with free snacks, treats and drinks.
Stayed 1 night in Jan 2024
Response from Laura Conahan- AGM on 13 Feb 2024
Jaye, thank you for taking the time to share your feedback. We will let your comments back to our teams. We value you as a repeat guest and look forward to having you back with us again.

8/10 Good

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Laura Conahan- AGM on 13 Feb 2024
Thank you, Lyndsey, for sharing your feedback. We look forward to hosting you again.

10/10 Excellent

DaVeeda

Stayed 2 nights in Feb 2024
Response from Laura Conahan- AGM on 20 Mar 2024
Thank you for your review! We are thrilled you enjoyed your stay and look forward to hosting you again.

10/10 Excellent

christine

Stayed 1 night in Feb 2024
Response from Laura Conahan- AGM on 13 Feb 2024
Christine, thank you for your 10 out of 10 rating. We are thrilled you enjoyed your time with us and look forward to seeing you again.

10/10 Excellent

Ricardo

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Laura Conahan- AGM on 1 Feb 2024
Ricardo, Thank you for your 5 out of 5 rating! So glad you enjoyed your time with us and look forward to hosting you again soon.

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with outstanding service
This was such a wonderful stay not only due to the beautiful hotel and location but also the friendly and helpful staff! Will definitely make another reservation in the future.
Stayed 1 night in Jan 2024
Response from Laura Conahan- AGM on 29 Jan 2024
Thank you for sharing your One Ocean experience. We are thrilled you enjoyed your time with us and looking forward to hosting you again soon.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Laura Conahan- AGM on 17 Jan 2024
Thank you, Susan, for your wonderful review. We are thrilled you enjoyed your stay and look forward to hosting you again soon.

4/10 Poor

Ronald

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very disappointed
We have stayed there many times over the years. Now it's time for a major refresh. Nothing has changed over the years, and it shows. The rooms used to be stocked with various snacks (included in the resort fee). Now nothing. When I asked, the person at the counter, he said that now the resort fee allows you to make your own coffee. $35 for parking and $30. for a resort fee is out of hand. Also, the lobby bar is no longer in use. It is just a big empty space. As the only real hotel in the area, it makes no sense. I hope a general redo happens in the near future.
Stayed 1 night in Jan 2024
Response from Laura Conahan- AGM on 17 Jan 2024
Ronald, thank you for taking the time to share your feedback. We certainly appreciate you being a loyal repeat guest and want you to continue to stay with us. Please know we hear your concerns and are working to address them.

10/10 Excellent

Buddy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked valet parking
Stayed 2 nights in Jan 2024
Response from Laura Conahan- AGM on 17 Jan 2024
Thank you, Buddy, for sharing your experience. We are thrilled you enjoyed your stay and look forward to hosting you again soon.

10/10 Excellent

Aileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing but amazing!
My Ultimate BFF Weekend was nothing but amazing! We loved it!
Stayed 2 nights in Jan 2024
Response from Laura Conahan- AGM on 17 Jan 2024
Thank you, Aileen, for your perfect rating! We are thrilled you enjoyed your BFF weekend and look forward to hosting you again soon.

10/10 Excellent

Amy

Stayed 2 nights in Dec 2023
Response from Romi on 9 Jan 2024
Thank you for the wonderful review. Looking forward to welcoming you again to our resort.

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and friendly staff. Excellent valet
Stayed 2 nights in Dec 2023
Response from Laura Conahan- AGM on 8 Jan 2024
Lee, Thank you for the great review and sharing your experience. Glad you enjoyed your time with us and look forward to hosting you again soon.

10/10 Excellent

Raj

Stayed 1 night in Dec 2023
Response from Laura Conahan- AGM on 8 Jan 2024
Thank you for your review! We look forward to hosting you again!

4/10 Poor

Tommy

Travelled with family
Liked: Cleanliness, staff & service
I was very disappointed to find I was charged $35 after my stay for parking. Expedia listed nothing about a required valet parking fee-only the resort fee. When arriving at the resort, I asked if I could park myself and the Valet said no it was valet only. He did not mention any charge. There was NO signage stating their was a charge. At the front counter, I never signed anything agreeing to a parking charge. I called and spoke to Anthony on 1/3/24 and would not remove the charge for me. The room was overpriced for what it is, and to try to fleece customers for another $35 with no option to self park is dishonest in my opinion.
Stayed 1 night in Dec 2023
Response from Laura Conahan- AGM on 8 Jan 2024
Tommy, Thank you for sharing your feedback. We are taking the opportunity to retrain our team based on your experience. I have allowanced off the charge for the inconvenience of not being informed, however it is listed on the Expedia website. Again, our apologies.

8/10 Good

susan

Liked: Staff & service
Nice place but a lot of hidden charges, like resort fee for what most places offer for free. For the cost breakfast should be free. Bathrooms look tired and dated. Staff great
Stayed 1 night in Jan 2024
Response from Laura Conahan- AGM on 8 Jan 2024
Susan, Thank you for sharing your feedback. Our apologies, however the resort fee is mentioned on the booking page. Glad our staff made your stay! Hope to have you back with us again.

10/10 Excellent

Scott

Stayed 1 night in Dec 2023
Response from Laura Conahan- AGM on 8 Jan 2024
Scott, Thank you for the great review! Glad you enjoyed your stay and look forward to hosting you again soon.

8/10 Good

Kimberly

Stayed 1 night in Dec 2023
Response from Romi on 7 Jan 2024
We are thrilled you enjoyed your stay with us. Looking forward to seeing you.

10/10 Excellent

Elizabeth, Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!
Stayed 1 night in Dec 2023
Response from Laura Conahan- AGM on 4 Jan 2024
Thank you for your review! We are glad you enjoyed your stay and look forward to seeing you again.