Iberostar hotels in Los Gigantes, Santiago del Teide

"Apartment fine. One bed unstable so good job it was only me. Safe costs extra, spa costs extra for the jacuzzi and sauna they have and the on site massage therapist never replied to my enquiries in WhatsApp so i took my custom elsewhere. Overall ok, only one cockroach spotted. Busses dont go all the way up so you will have to walk or taxi back in the evenings as the last shuttle bus back is at around 6"

"An amazing hotel run by friendly staff in a fantastic location. The hotel is decorated with beautiful tropical plants, secluded from the coastal strip but close enough for lovely views from the bar. The food is a mix, great breakfast and lunch options but felt that dinner was poor, both in the booked restaurants and buffet. A small shame in an otherwise splendid hotel overall."

"Staff were friendly and helpful. The Spa and gym facilities are very good, with excellent therapists. The room was good and there are a variety of pools and outdoor areas to relax. A lovely rooftop terrace. We expected more activities such as tennis etc and had a disappointing experience at the hotels Montauk Restaurant, the worst meal we’ve ever had! Limited variety and the toughest Rib-eye steak! However, the Sessions restaurant provided a very good daily buffet breakfast. Good if you like rock music."

"Very happy with the complex overall. Only thing I didn't like is that you had to pay for the sun beds so if you rented two every day was working out 4 euro a day and if you want a umbrella that's another 2.50. so quite costly over the week. I understand why they do it saying it's to stop people leaving towel's on them all day. But to be honest I think if they police a no towel left more than two hours then that would be better. And remove towels from beds. There's loads of small popular bars outside the had a great atmosphere and also a pretty decent supermarket just up the road. Also a British imported food supermarket on the other side of the road. Room was very good and had a brilliant tv my only fault is that the balcony never really got much sunshine on it. This is the case for most rooms I think."

"The staff were all amazing (except for one member of the wait staff at breakfast who got really annoyed if you ordered a latte at breakfast instead of a regular coffee.) Otherwise nothing was too much trouble. Our sea view room was great, clean good size and a lovely bathroom. The buffet selection was good but the quality of the food was average. The pool are was fabulous."

"The reception staff were very friendly and helpful. The main reception/bar area was lovely and always clean. "

"Beautiful hotel with a very professional and friendly staff. Nothing but a gem of a hotel."

"Absolutely superb! From check-in to check-out, a wonder experience. We highly recommend. "

"We had a family room which has 2 rooms and 2 bathrooms - had what we needed in the kitchenette for kids meal making, good number of towels and a nice big balcony - only downside is it didn’t get sun at any time really (was an inner room at end). Staff lovely and friendly and pools great. Only a few euros to and from main promenade in a taxi. Would book again for sure. Thank you for the memories. "