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Reviews of Comfort Inn & Suites Miami International Airport

2.5 out of 5
Comfort Inn & Suites Miami International Airport
665 Mokena Drive, Miami Springs, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 1217 out of 2267 reviews" "
Rating 8 - Good. 598 out of 2267 reviews" "
Rating 6 - Okay. 204 out of 2267 reviews" "
Rating 4 - Poor. 115 out of 2267 reviews" "
Rating 2 - Terrible. 133 out of 2267 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sergio

Travelled with family
Liked: Property conditions & facilities
They do not supply the rooms with the essentials like toilet paper, soap, ect... Poor service in this regard.
Stayed 3 nights in Apr 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Apr 2024

10/10 Excellent

Sergey, Vancouver

Stayed 2 nights in Apr 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Super clean
Stayed 1 night in Apr 2024

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!
Stayed 1 night in Apr 2024

8/10 Good

Sherwyn

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Aliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Apr 2024
Response from PC on 28 Apr 2024
Dear Aliya,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Paola CorderoGeneral ManagerComfort Inn & Suites Miami International Airport

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great accomendation
Stayed 1 night in Apr 2024
Response from PC on 29 Apr 2024
Dear Kevin,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Paola CorderoGeneral ManagerComfort Inn & Suites Miami International Airport

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that they shuttle to the cruise port.
Stayed 1 night in Apr 2024
Response from PC on 28 Apr 2024
Dear Ashley,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Paola CorderoGeneral ManagerComfort Inn & Suites Miami International Airport

10/10 Excellent

Oleathea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really a pleasurable experience that satisfies my expectations. I will certainly make this hotel my choice hotel when I visit Miami
Stayed 1 night in Apr 2024
Response from PC on 27 Apr 2024
Dear Oleathea,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon.Warm Regards,Paola CorderoGeneral ManagerComfort Inn & Suites Miami International Airport

10/10 Excellent

Arden

Perfect. Easy access from highways.
Stayed 1 night in Apr 2024
Response from PC on 27 Apr 2024
Dear Arden,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon.Warm Regards,Paola CorderoGeneral ManagerComfort Inn & Suites Miami International Airport

10/10 Excellent

Keisha

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from PC on 27 Apr 2024
Dear Keisha,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon.Warm Regards,Paola CorderoGeneral ManagerComfort Inn & Suites Miami International Airport

10/10 Excellent

nga-linda, CHICAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only odd thing was the entrance
Stayed 1 night in Apr 2024
Response from PC on 27 Apr 2024
Dear Nga- Linda,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon.Warm Regards,Paola CorderoGeneral ManagerComfort Inn & Suites Miami International Airport

8/10 Good

Maibelys, Phoenix

Liked: Cleanliness, amenities, property conditions & facilities
Property was great very comfortable and quiet.
Stayed 1 night in Apr 2024
Response from PC on 27 Apr 2024
Dear Maibelys,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon.Warm Regards,Paola CorderoGeneral ManagerComfort Inn & Suites Miami International Airport

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
No problems with this property as advertised. Would stay again.
Stayed 1 night in Apr 2024
Response from PC on 27 Apr 2024
Dear Russell,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon.Warm Regards,Paola CorderoGeneral ManagerComfort Inn & Suites Miami International Airport

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely book again. Swift check in and check out
Stayed 3 nights in Apr 2024
Response from PC on 23 Apr 2024
Dear Raymond,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

10/10 Excellent

Perlita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the quieteness and cleanliness
Stayed 2 nights in Apr 2024
Response from PC on 23 Apr 2024
Dear Perlita,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from PC on 23 Apr 2024
Dear Steven,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

8/10 Good

Trent

Travelled with partner
Quiet a rude older breakfast attendant woman, who was not focused on customer service and ran right into me.
Stayed 1 night in Apr 2024
Response from PC on 22 Apr 2024
Dear Trent, Thank you very much for staying with us, and for sharing the review of your recent visit. Our culture is to ensure that we exceed our guests' expectations and truly personalize their visits. We hope to have the opportunity to welcome you again and make your future stay five stars! Warm Regards, Comfort Inn & Suites Miami International Airport

8/10 Good

Susan

Free shuttle to port
Stayed 1 night in Apr 2024
Response from PC on 22 Apr 2024
Dear Susan,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Outlets wouldn’t charge any of my devices. Strange shower with no base - it flooded the whole bathroom!
Stayed 1 night in Apr 2024
Response from PC on 20 Apr 2024
Dear Charles, Thank you very much for staying with us, and for sharing the review of your recent visit. Our culture is to ensure that we exceed our guests' expectations and truly personalize their visits. We hope to have the opportunity to welcome you again and make your future stay five stars! Warm Regards,Comfort Inn & Suites Miami International Airport

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport and cruise shuttles…decent room, breakfast, walkable dining options.
Stayed 1 night in Apr 2024
Response from PC on 20 Apr 2024
Dear Joseph,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. The staff was so friendly and accommodating. It's close to the airport and the port of you are going on a cruise! I definitely recommend this place!!
Stayed 1 night in Apr 2024
Response from PC on 20 Apr 2024
Dear Gary,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

8/10 Good

Julia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was the best bed I have slept on. Very nice everything but the room was missing drinkable water
Stayed 1 night in Apr 2024
Response from PC on 20 Apr 2024
Dear Julia,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
It looks everything ok.
Stayed 1 night in Apr 2024
Response from PC on 19 Apr 2024
Dear Alexandra, Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon.Warm Regards,Comfort Inn & Suites Miami International Airport

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from PC on 20 Apr 2024
Dear Patricia,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provide shuttle from airport to hotel and from hotel to cruise line.
Stayed 1 night in Apr 2024
Response from PC on 19 Apr 2024
Dear Valued Guest, Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from PC on 19 Apr 2024
Dear Roy, Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon.Warm Regards,Comfort Inn & Suites Miami International Airport

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from PC on 19 Apr 2024
Dear Arlene, Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon.Warm Regards,Comfort Inn & Suites Miami International Airport

8/10 Good

Uchenna

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Bathroom needs an upgrade
Stayed 1 night in Apr 2024
Response from PC on 17 Apr 2024
Dear Uchenna, Thank you very much for staying with us, and for sharing the review of your recent visit. Our culture is to ensure that we exceed our guests' expectations and truly personalize their visits. We hope to have the opportunity to welcome you again and make your future stay five stars! Warm Regards, Comfort Inn & Suites Miami International Airport

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great free transport from MIA. Friendly check-in. Comfortable beds and clean. Ideal for an overnight stop over. There's a pool too which we didn't use as we were heading for a cruise the next day - free transportation to the Port of Miami too! What's not to love! (Oh, and a breakfast is included!) Thank you Comfort Inn & Suites.
Stayed 1 night in Apr 2024
Response from PC on 17 Apr 2024
Dear Ruth, Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

10/10 Excellent

Shatara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean property
Stayed 1 night in Mar 2024
Response from PC on 14 Apr 2024
Dear Sahtara, Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & suites Miami International Airport

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cruise port shuttle was a huge bonus, hotel was very modern & clean, bed very comfy, the only thing I did not like was the morning coffee it was very bland so that morning coffee pick me up is not gonna happen. Other than that it was great.
Stayed 1 night in Apr 2024
Response from PC on 14 Apr 2024
Dear Melissa,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

10/10 Excellent

sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually was very happy with this hotel. It was clean and tidy which is my biggest priority. Kitchen was accessible at all times. The pool was great 👍 rooms were nice and spacious
Stayed 1 night in Apr 2024
Response from PC on 14 Apr 2024
Dear Sarah,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

6/10 Okay

Laura, Vero Beach

Stayed 1 night in Apr 2024
Response from PC on 14 Apr 2024
Dear Laura,Thank you very much for staying with us, and for sharing the review of your recent visit. Our culture is to ensure that we exceed our guests' expectations and truly personalize their visits. We hope to have the opportunity to welcome you again and make your future stay five stars! Warm Regards, Comfort Inn & Suites Miami International Airport

8/10 Good

Alexis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are comfortable. The rooms were clean and the staff was helpful.
Stayed 2 nights in Apr 2024
Response from PC on 14 Apr 2024
Dear Alexis,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

8/10 Good

manjinder

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to the airport.
Stayed 5 nights in Apr 2024
Response from PC on 14 Apr 2024
Dear Manjinder,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

8/10 Good

Gunnar

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and trustworthy staff
Stayed 1 night in Apr 2024
Response from PC on 12 Apr 2024
Dear Gunnar, Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Maimi International Airport

10/10 Excellent

KATHERINE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for leaving on a cruise. Hotel super nice
Stayed 1 night in Apr 2024
Response from PC on 12 Apr 2024
Dear Katherine, Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Maimi International Airport

8/10 Good

Linda, Wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, pleasant stay, complimentary breakfast, shuttle to hotel and pier for cruise, but limited on dining options. Uber to South Beach reasonable and quick!
Stayed 2 nights in Apr 2024
Response from PC on 12 Apr 2024
Dear Linda, Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Maimi International Airport

10/10 Excellent

Leroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hated the pool towels. They were comparable to car wash rags, size and quality. They were the size of a face towel. We had a king bed and tiny bed pillows were a joke. It was like these things were supposed to be for a child playhouse. Very disappointed. Everything else at this property is excellent. Staff, pool, breakfast and cleanliness.
Stayed 2 nights in Apr 2024
Response from PC on 11 Apr 2024
Dear Leroy,Thank you for the feedback. We're disappointed your stay fell short of your expectations. Our goal is to provide a comfortable home away from home for guests, and we regret to learn we didn't live up to our high standards. We'd appreciate another chance to make a better impression. Warm Regards, Comfort Inn & Suites Miami International Airport

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport and pier
Stayed 1 night in Apr 2024
Response from PC on 12 Apr 2024
Dear Gregory, Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Maimi International Airport

10/10 Excellent

Luis, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación, habitaciones en perfecto estado
Stayed 2 nights in Apr 2024
Response from PC on 11 Apr 2024
Dear Luis,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

8/10 Good

Cherese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from PC on 11 Apr 2024
Dear Cherese,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely recommend staying at this place! They are near the hotel and the cruise port! The staff is very friendly and courteous! If you are going on a cruise, they offer a courtesy shuttle to the port as well as from the airport! I really appreciate them for just being amazing!
Stayed 1 night in Apr 2024
Response from PC on 11 Apr 2024
Dear Gary,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was well
Stayed 1 night in Mar 2024
Response from PC on 11 Apr 2024
Dear Larisa,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

10/10 Excellent

kay angelic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk worker was very nice! Didn’t know they offered cruise shuttle services and he offered it to us. That was very helpful! Will definitely be staying again in the future!
Stayed 1 night in Apr 2024
Response from PC on 11 Apr 2024
Dear Kay Angelic,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport

6/10 Okay

Cynthia

Stayed 1 night in Mar 2024
Response from PC on 11 Apr 2024
Dear Cynthia,Thank you very much for staying with us, and for sharing the review of your recent visit. Our culture is to ensure that we exceed our guests' expectations and truly personalize their visits. We hope to have the opportunity to welcome you again and make your future stay five stars! Warm Regards, Comfort Inn & Suites Miami International Airport

4/10 Poor

Bonny, Stoney Creek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The instructions to get a shuttle are not clear at all. Take an elevator, go yo level one, no level one, should be ground. Ended up taking a cab...not a good start to vacation.
Stayed 1 night in Apr 2024
Response from PC on 8 Apr 2024
Dear Bonny,Thank you very much for staying with us, and for sharing the review of your recent visit. Our culture is to ensure that we exceed our guests' expectations and truly personalize their visits. We hope to have the opportunity to welcome you again and make your future stay five stars! Warm Regards, Comfort Inn & Suites Miami International Airport

10/10 Excellent

Antoinette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Apr 2024
Response from PC on 8 Apr 2024
Dear Antoinette,Thank you so much for your review. We are happy to see that you enjoyed a comfortable stay with us. It was our pleasure having you as our guest, and we look forward to welcoming you back again soon. Warm Regards,Comfort Inn & Suites Miami International Airport