Britannia Hotels hotels in Newcastle-Under-Lyme, England

"Unfortunately I can’t remember the name of the staff on reception but she was excellent. So friendly and welcoming. Thank you!"

"Everything was 👌 "

"Really friendly staff. Rooms clean throughout"

"Lovely welcome when we arrived and the beds were lovely and comfortable. "

"Lovely weekend, with good room, good facilities, food was excellent ( didn’t do breakfast ) staff were all friendly and attentive….. what’s not to like. "

"Great price, great service also had a good breakfast included all for a very good price. Beds are super comfy, location is perfect for town centre, everything was just perfect."

"Relaxing night whilst working, breakfast slef service was well managed. Staff wrte friendly"

"Lovely stay, would recommend for room comfort, climate control in every room is amazing. Staff very helpful and provide a rubber bath mat on request. Food menu very varied. Great stopover. We stayed en route to the north and back a week later. Totally recommended."

"Crewe Hall is absolutely stunning — the grounds and historic architecture are breathtaking, and the whole place has such a romantic, luxurious vibe. The staff were polite and helpful, and the atmosphere felt really special, perfect for a weekend getaway. The only downside was that we were allocated a disabled-access room, which felt a little unusual given that we hadn’t requested one. While it was spacious and clean, some of the features (like the bathroom setup) didn’t feel quite as comfortable or luxurious as we would have expected for a standard room. It didn’t ruin our stay by any means, but it was a bit of a surprise. Had to pay extra for a different room type, but I am glad we did because the upgraded room was in the main building and beautiful. Overall, it’s a gorgeous venue with so much character — just maybe worth double-checking the room type"