Signature Suite

Reviews of Malmaison Newcastle

4 out of 5
Malmaison Newcastle
104 Quayside, Newcastle-upon-Tyne, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1000 reviews" "
Rating 8 - Good. 239 out of 1000 reviews" "
Rating 6 - Okay. 76 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The size of the rooms were great. Plug sockets next to the beds would be ideal. The EV chargers in the Quayside multi-storey were decommissioned so we had to use those at the Hilton
Stayed 2 nights in Apr 2024
Response from Reception on 26 Apr 2024
Dear Michelle,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 1 night in Apr 2024
Response from Reception on 16 Apr 2024
Dear Joe,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 Good

Hilary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the position and the view!
Stayed 1 night in Apr 2024
Response from Reception on 15 Apr 2024
Dear Hilary,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and friendly and good at their jobs including reception staff, restaurant staff and housekeeping staff. Breakfast is lovely and fresh with lots of choice and staff warm and efficient. Great location as you can walk out onto the Quayside area and the Millenium Bridge. No traffic. View of river. No traffic noise in rooms. Lovely clean rooms with plenty of hot water. Efficient room service.
Stayed 1 night in Apr 2024
Response from Reception on 8 Apr 2024
Dear Vanessa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 Good

Andrew, Milton Keynes

Travelled with partner
Liked: Staff & service
A comfortable stay in the heart of the city with the bustle of tourism and nightlife you expect in this part. Good, walkable dining options.
Stayed 3 nights in Mar 2024
Response from Reception on 8 Apr 2024
Dear Andrew,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. The room was quiet. Little noise from traffic or people. Loads of hot water. Lovely clean sheets. Delicious fresh varied breakfast. Really nice to walk straight out of the hotel onto Quayside. Fresh milk and a tea pot in the room would have made it perfect ! Staff really friendly and quick room service.
Stayed 2 nights in Apr 2024
Response from Reception on 8 Apr 2024
Dear Vanessa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Jade

Liked: Property conditions & facilities
Absolutely exceptional
Stayed 1 night in Mar 2024
Response from reception on 3 Apr 2024
Dear Jade,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel and in a great spot.
Stayed 1 night in Mar 2024
Response from Reception on 26 Mar 2024
Dear George,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Lynda

Stayed 1 night in Mar 2024
Response from Reception on 14 Apr 2024
Dear Lynda,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the Tyne.
Stayed 4 nights in Mar 2024
Response from Reception on 18 Mar 2024
Dear Philip,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 Good

Will

Liked: Amenities
Really great room - helpful staff and good value for money all round.
Stayed 1 night in Mar 2024
Response from Reception on 14 Mar 2024
Dear Will,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 Good

Peter

Stayed 1 night in Mar 2024
Response from Reception on 2 Apr 2024
Dear Peter,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Jo

Liked: Amenities
Loved this hotel and the view of the bridge. Very clean, really friendly staff, lovely breakfast, comfy bed, excellent WiFi (we had a teenager with us!) Quite a noisy venue just across the road, partying into the night, but didn’t really bother me 😊
Stayed 1 night in Mar 2024

8/10 Good

Timothy, Bristol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the court
Stayed 1 night in Mar 2024
Response from Reception on 5 Mar 2024
Dear Timothy,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

6/10 Okay

mr Nathan

Stayed 1 night in Mar 2024
Response from Reception on 22 Mar 2024
Dear Nathan,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2024
Response from Reception on 28 Feb 2024
Dear Tony,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Gerald

Stayed 1 night in Feb 2024
Response from Reception on 21 Mar 2024
Dear Gerald,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Reception on 25 Feb 2024
Dear Vanessa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 Good

Estelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lighting is very dark everywhere in the hotel. The beds are comfortable and the breakfast is nice
Stayed 2 nights in Feb 2024
Response from Reception on 24 Feb 2024
Dear Estelle,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel in a reasonably nice area . Room was fine but on rear of hotel and badly affected by traffic noise. Staff were nice and helpful.
Stayed 1 night in Feb 2024
Response from Reception on 15 Feb 2024
Dear Nigel,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

6/10 Okay

mr Nathan

Stayed 1 night in Feb 2024
Response from Reception on 21 Mar 2024
Dear Nathan,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Susan,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and superb view well worth it for a Newcastle stay. Breakfast was amazing and really set up for the day.
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Shelley,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Reception on 7 Feb 2024
Dear Nicholas,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

6/10 Okay

Juliet

Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Juliet,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Gillian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Gillian,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Jan 2024
Response from Reception on 7 Feb 2024
Dear Laura,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

6/10 Okay

Dorothy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Interior was too dark wasn’t very clean and they didn’t provide water. Plus you have to pay for parking
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Dorothy,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Richard

Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Richard,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

M

Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear M,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Reception on 7 Feb 2024
Dear John,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lighting in the dining room was such that, combined with a menu printed in small, light text, made it difficult to read without the aid of a torch. We weren't the only diners using mobile phone torches to read the menu.
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear David,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop off in Newcastle
We stayed at Malmaison Newcastle overnight whilst visiting family. Our room was fine and the staff friendly, as we were meeting up with family we did not use the dining facilities. We would definitely stay there again.
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Stephanie,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Marissa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Great all round - great easy check in, fab service and service and breakfast. Lovely clean and comfortable room. The most beautiful building in Newcastle
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Faye,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

David

Stayed 2 nights in Jan 2024
Response from Reception on 7 Feb 2024
Dear David,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out staff were friendly efficient and helpful the breakfast and dinner staff were also attentive and welcoming. One or two areas of the hotel starting to look a little in need of redecorating but didn’t spoil our stay.
Stayed 2 nights in Dec 2023
Response from Reception on 7 Feb 2024
Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years Eve stay
Fantastic location in Newcastle Quayside.. ideal to go to see the laser show. Lovely old building and bar area is elegant and cosy with lots of sofas Our room wash really big and the bed was really comfortable. The only negative was the room decor was a bit bland and the lighting made it quite dark. Bathroom was small and they provided built in shampoo and body wash but no body lotion which I would expect in a good hotel. Hand wash beside sink and a shower cap but that’s it .. take your own toiletries. No drinking water provided in bottles… again which I’d expect .. but coffee bags and usual tea bags are there Breakfast which we added onto the room rate was fantastic Over all a great New Years Eve stay
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Peter,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Emma

Stayed 2 nights in Dec 2023
Response from Reception on 7 Feb 2024
Dear Emma,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Katie,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Michelle,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog Friendly Stay
Lovely stay with my partner & our dog Lola, who was made very at reception & they even had a dog bed & two bowls ready for us in our room.
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Brendan,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Reception on 7 Feb 2024
Dear Caroline,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

6/10 Okay

Gemma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely but don’t eat in the restaurant They had no idea how to run dinner service
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Gemma,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Mark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Mark,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

6/10 Okay

Lyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Lyn,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

2/10 Terrible

Brooke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Reception on 7 Feb 2024
Dear Brooke,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Stuart, Broughton, Milton Keynes

Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Stuart,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff helpful and friendly Lovely stay
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Theresa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 Excellent

Ahsan

Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Ashan,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team