All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The size of the rooms were great.
Plug sockets next to the beds would be ideal.
The EV chargers in the Quayside multi-storey were decommissioned so we had to use those at the Hilton
Michelle
Stayed 2 nights in Apr 2024
Response from Reception on 26 Apr 2024
Dear Michelle,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
Dear Joe,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Hilary,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
The staff are very helpful and friendly and good at their jobs including reception staff, restaurant staff and housekeeping staff. Breakfast is lovely and fresh with lots of choice and staff warm and efficient. Great location as you can walk out onto the Quayside area and the Millenium Bridge. No traffic. View of river. No traffic noise in rooms.
Lovely clean rooms with plenty of hot water. Efficient room service.
Vanessa
Stayed 1 night in Apr 2024
Response from Reception on 8 Apr 2024
Dear Vanessa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
8/10 Good
Andrew, Milton Keynes
Travelled with partner
7 Apr 2024
Liked: Staff & service
A comfortable stay in the heart of the city with the bustle of tourism and nightlife you expect in this part. Good, walkable dining options.
Andrew
Stayed 3 nights in Mar 2024
Response from Reception on 8 Apr 2024
Dear Andrew,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
The staff are very friendly and helpful. The room was quiet. Little noise from traffic or people. Loads of hot water. Lovely clean sheets. Delicious fresh varied breakfast. Really nice to walk straight out of the hotel onto Quayside. Fresh milk and a tea pot in the room would have made it perfect ! Staff really friendly and quick room service.
Vanessa
Stayed 2 nights in Apr 2024
Response from Reception on 8 Apr 2024
Dear Vanessa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Jade
29 Mar 2024
Liked: Property conditions & facilities
Absolutely exceptional
Jade
Stayed 1 night in Mar 2024
Response from reception on 3 Apr 2024
Dear Jade,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear George,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Lynda
22 Mar 2024
Lynda
Stayed 1 night in Mar 2024
Response from Reception on 14 Apr 2024
Dear Lynda,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Philip,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
8/10 Good
Will
13 Mar 2024
Liked: Amenities
Really great room - helpful staff and good value for money all round.
Will
Stayed 1 night in Mar 2024
Response from Reception on 14 Mar 2024
Dear Will,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
8/10 Good
Peter
13 Mar 2024
Peter
Stayed 1 night in Mar 2024
Response from Reception on 2 Apr 2024
Dear Peter,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Jo
10 Mar 2024
Liked: Amenities
Loved this hotel and the view of the bridge.
Very clean, really friendly staff, lovely breakfast, comfy bed, excellent WiFi (we had a teenager with us!) Quite a noisy venue just across the road, partying into the night, but didn’t really bother me 😊
Dear Timothy,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
6/10 Okay
mr Nathan
2 Mar 2024
mr Nathan
Stayed 1 night in Mar 2024
Response from Reception on 22 Mar 2024
Dear Nathan,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
Dear Tony,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Gerald
24 Feb 2024
Gerald
Stayed 1 night in Feb 2024
Response from Reception on 21 Mar 2024
Dear Gerald,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Vanessa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
The lighting is very dark everywhere in the hotel. The beds are comfortable and the breakfast is nice
Estelle
Stayed 2 nights in Feb 2024
Response from Reception on 24 Feb 2024
Dear Estelle,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
Decent hotel in a reasonably nice area . Room was fine but on rear of hotel and badly affected by traffic noise. Staff were nice and helpful.
Nigel
Stayed 1 night in Feb 2024
Response from Reception on 15 Feb 2024
Dear Nigel,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
6/10 Okay
mr Nathan
3 Feb 2024
mr Nathan
Stayed 1 night in Feb 2024
Response from Reception on 21 Mar 2024
Dear Nathan,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Susan,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Great location and superb view well worth it for a Newcastle stay. Breakfast was amazing and really set up for the day.
Shelley
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Shelley,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Nicholas,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
6/10 Okay
Juliet
28 Jan 2024
Juliet
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Juliet,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
Dear Gillian,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Laura,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Interior was too dark wasn’t very clean and they didn’t provide water. Plus you have to pay for parking
Dorothy
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Dorothy,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Richard
19 Jan 2024
Richard
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Richard,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
M
14 Jan 2024
M
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear M,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear John,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
The lighting in the dining room was such that, combined with a menu printed in small, light text, made it difficult to read without the aid of a torch. We weren't the only diners using mobile phone torches to read the menu.
David
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear David,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
We stayed at Malmaison Newcastle overnight whilst visiting family.
Our room was fine and the staff friendly, as we were meeting up with family we did not use the dining facilities.
We would definitely stay there again.
Stephanie
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Stephanie,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Marissa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Great all round - great easy check in, fab service and service and breakfast. Lovely clean and comfortable room. The most beautiful building in Newcastle
faye
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Faye,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
David
3 Jan 2024
David
Stayed 2 nights in Jan 2024
Response from Reception on 7 Feb 2024
Dear David,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
From check in to check out staff were friendly efficient and helpful the breakfast and dinner staff were also attentive and welcoming.
One or two areas of the hotel starting to look a little in need of redecorating but didn’t spoil our stay.
Verified traveller
Stayed 2 nights in Dec 2023
Response from Reception on 7 Feb 2024
Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
Fantastic location in Newcastle Quayside.. ideal to go to see the laser show. Lovely old building and bar area is elegant and cosy with lots of sofas
Our room wash really big and the bed was really comfortable. The only negative was the room decor was a bit bland and the lighting made it quite dark. Bathroom was small and they provided built in shampoo and body wash but no body lotion which I would expect in a good hotel. Hand wash beside sink and a shower cap but that’s it .. take your own toiletries. No drinking water provided in bottles… again which I’d expect .. but coffee bags and usual tea bags are there
Breakfast which we added onto the room rate was fantastic
Over all a great New Years Eve stay
Peter
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Peter,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Emma
1 Jan 2024
Emma
Stayed 2 nights in Dec 2023
Response from Reception on 7 Feb 2024
Dear Emma,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Katie,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Michelle,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Lovely stay with my partner & our dog Lola, who was made very at reception & they even had a dog bed & two bowls ready for us in our room.
Brendan
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Brendan,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Caroline,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Hotel was lovely but don’t eat in the restaurant
They had no idea how to run dinner service
Gemma
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Gemma,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
Dear Mark,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Lyn,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
Dear Brooke,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Stuart, Broughton, Milton Keynes
25 Dec 2023
Stuart
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Stuart,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Theresa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Ahsan
24 Dec 2023
Ahsan
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Ashan,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team