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Malmaison Newcastle

4.0 star property
Eco-certified hotel with full-service spa and 24-hour front desk

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Photo gallery for Malmaison Newcastle

Signature Suite
Cocktail bar
Front of property
Reception
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Air conditioning
The current price is €96
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Bridge View Twin

Bridge View Twin | View from room

Bridge View Twin

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Bridge View Room

1 bedroom, in-room safe, desk, blackout curtains

Bridge View Room

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

View from room

Standard Double Room

9.2 out of 10
Wonderful
(56 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Double

Standard Double Double

Standard Double Double

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX

What's nearby

  • Quayside - 2 min walk - 0.2 km
  • The Glasshouse - 4 min walk - 0.4 km
  • Northumbria University - 6 min walk - 0.6 km
  • St. James' Park - 18 min walk - 1.6 km
  • University of Newcastle-upon-Tyne - 18 min walk - 1.6 km

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle (NCL-Newcastle Intl.) - 17 min drive

Restaurants

  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪The Glasshouse - ‬12 min walk
  • ‪Aneesa's - ‬3 min walk
  • ‪Khai Khai - ‬6 min walk
  • ‪Nancy's Bordello - ‬8 min walk

About this property

Malmaison Newcastle

Upscale boutique hotel near Quayside
Located close to St. James' Park, Malmaison Newcastle provides dry cleaning/laundry services, a bar and conference space. Indulge in aromatherapy, a hot stone massage and a body treatment at the on-site spa. The on-site British cuisine restaurant, Chez Mal Brasserie, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), self-parking (surcharge) and smoke-free property
  • Tour/ticket information, luggage storage and wedding services
  • A lift, a banquet hall and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 122 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Plasma TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Italian, Polish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Bar

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from June 1 2025 to July 4 2025 (dates subject to change):
  • Fitness facilities
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Self-parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Malmaison Newcastle pet-friendly?

Yes, Malmaison Newcastle allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Malmaison Newcastle?

As of 8 Jul 2025, prices found for a 1-night stay for 2 adults at Malmaison Newcastle on 3 Aug 2025 start from €96.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Malmaison Newcastle?

Self-parking is available for GBP 10 per night.

What time is check-in at Malmaison Newcastle?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Malmaison Newcastle?

Checkout is at 11:00 AM.

Where is Malmaison Newcastle located?

Located in Quayside, this spa hotel is within 1 mile (2 km) of Quayside and St. James' Park. Gateshead Millennium Bridge and BALTIC Centre for Contemporary Art are also within 5 minutes. Manors Station is 9 minutes by foot and Manors Station is 10 minutes.

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Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1002 reviews
Rating 8 - Good. 220 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and very helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Jun 2025

8/10 Good

GRANT

Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely building. However, rooms in much need of renovation.
Stayed 2 nights in Jun 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Apr 2025

6/10 Okay

Linda

Disliked: Property conditions & facilities
Have stayed here before and always loved it but thought it was a bit tired looking and the restaurant where we had breakfast looked like it had not seen a duster in a week 🙁
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service
Lovely location and breathtaking views Would have given it 5 stars but we arrived to be told the gym was shut for refurbishment and it was one of the main features we had booked the hotel over others for
Stayed 2 nights in Jun 2025

10/10 Excellent

Stuart

Lovely hotel, great staff who were very helpful
Stayed 1 night in Feb 2025

8/10 Good

Graeme

Liked: Cleanliness, property conditions & facilities
Good location plenty of bars and places to eat nearby.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
I was only a 1 night stay (checked in 13June) to celebrate our post 23rd wedding anniversary. It was after work, just had a meal and a little walk by the river side. Went back to hotel and fell asleep. Lol… basically we only stayed in the hotel to sleep so tired.. The hotel is lovely and receptionist said our room was newly renovated. Can’t say much, all I know the hotel is lovely close to bar and restaurants.. We slept like a log.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with easy reach of glass house Staff all friendly and helpful Rooms comfortable and clean
Stayed 1 night in Mar 2025

8/10 Good

Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the Millennium Bridge end of Newcastle Quayside with good bridge views. Suitable location for our evening event venue in Broadchare. Hotel under going room refurbishments & guests advised by receptionists on check in - perhaps should note this on website but no real disruption for our 1 night stay. We were given a refurbished room which was nice but nothing really stood out that it had been renovated. It was darkly decorated with the Malmaison flair but comfortable and spacious.
First impression
Quirky paint?in bathroom
Our view from 6th floor over the Tyne
The room from the window end
Stayed 1 night in Jun 2025

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, good staff, fantastic room and great breakfast
Stayed 1 night in Nov 2024

8/10 Good

Angus

Liked: Cleanliness, staff & service
Friendly staff , great food, restaurant service could be a bit better. However overall a good stay.
Stayed 1 night in Mar 2025

8/10 Good

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and recently refurbished but needs some refinement if the refurbishment undertaken. With those done this would be a great stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, with great room and location. Staff from reception through to breakfast service were friendly, welcoming, and could not do enough for us. Will definitely return.
Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel

This Hotel is one of our favourites, its very handy for night life in Newcastle also lovely for a Sunday walk to quayside and market
Stayed 1 night in Jan 2025

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel if staying in Newcastle
Stayed 2 nights in Jan 2025

10/10 Excellent

Lottie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great city!
Stayed 1 night in Oct 2024

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel. Club Delux Suite was amazing.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, especially the Irish waitress in the mornings (didn’t catch her name) great location. Decor is wonderful. One criticism would be that the safe in the rooms are too low, when you are of a certain age it becomes a bit of a problem having to get on all fours to use it
Stayed 3 nights in Apr 2025

10/10 Excellent

Joe

Liked: Amenities
Staff were warm and welcoming. The room was spotless which made for a really enjoyable stay
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

River view room fourth floor

Nice hotel with everything you need. Good food and lovely staff
Stayed 1 night in Jan 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely, rooms were comfortable and had lots of space. Reception was warm and friendly on arrival. Loved the decor in the bar area. Breakfast was great lots of choice and staff were great. Great location, everything was walkable close to town and the University. Parking was easy and opposite the hotel . Lots to do and see. Would definitely stay again. Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, lovely suite, great breakfast, conveniently located. Would definitely stay again.
Stayed 1 night in Sep 2024