Premier Inn hotels in Old Windsor, Windsor

"Gabriel at the 1st floor restaurant was a great server. This hotel is closer to Terminal 3, just cross the parking lot from the 2nd floor. It is a 10 to 15 minute walk to Terminal 3."

"The hotel is absolutely wonderful. All the staff were helpful and courteous. Breakfast was good. The hotel is centrally located and close to the subway station and Hyde Park."

"Breakfast menu fresh, room sparkly clean; 2 minutes walk from Victoria station, 10 min walk to Buckingham. This is your best option if you are in town."

"Carpets in the room are very dirty, horrible noises coming from the air-conditioning unit which kept us up most of the night and then housekeeping decided to knock on our room at 8 o’clock in the morning!"

"The room was very nice. Loved the shower which also had a hand shower attachment. The cleaning staff were really nice and complimentary snacks were added to the room each day along with bottled water. Our room was on the back and very quiet. We did have to keep our window open to maintain a comfortable temperature. We went to the bar twice and had drinks and snacks. The bartender was lovely and helped us choose drinks. Free chips & nuts were refilled as well. "

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"Yes and no"

"Hospitality was very good but we were disappointed to find that a service charge was added to all purchases at the bar that we were not told about. We only realised this when reviewing the receipt. Service charges should be at the customers discretion. There was also a £50 deposit that was asked for on arrival but not clearly explained!! This was taken on my bank card (which worried me for the duration of my stay, as I had paid up front and never use room service or charge to my room) and when I asked for the payment to be reversed, as I checked out, and a receipt for the negative payment I was told this was not possible. I was very disappointed that we are not trusted. Now if I had been asked for a credit to authorise any charges, If added, this would have been fine but to take a £50 deposit, with no explanation, is not on. Very disappointed. Spoilt my stay. 😟"

"Make sure electrical outlets are working. "