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Reviews of Motel 6 Reno, NV - Livestock Events Center

2 out of 5
Motel 6 Reno, NV - Livestock Events Center
866 N. Wells Avenue, Reno, NV

Reviews

6.8
Rating 10 - Excellent. 299 out of 1007 reviews" "
Rating 8 - Good. 253 out of 1007 reviews" "
Rating 6 - Okay. 159 out of 1007 reviews" "
Rating 4 - Poor. 120 out of 1007 reviews" "
Rating 2 - Terrible. 176 out of 1007 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Annabelle

Liked: Cleanliness, staff & service
Was recently remodeled. Looked pretty good EXCEPT the bathroom door was decrepit at the bottom and the sheets on one of the beds were stained. They should just throw away the sheets if they are EVER stained and uncleanable. Just good business
Stayed 2 nights in May 2024

6/10 Okay

Mario, Winnemucca

Travelled with partner
Disliked: Cleanliness, amenities
It was okay for the price for the weekend, room was smaller than expected.
Stayed 1 night in Apr 2024

10/10 Excellent

Kaylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is always my go-to whenever I take a trip to Reno. Easily accessible, and right next to downtown!
Stayed 3 nights in Apr 2024

8/10 Good

tammi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are always friendly & helpful.. I feel safe & comfortable when im here.. Thank you
Stayed 1 night in Apr 2024

10/10 Excellent

tammi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front counter staff is always nice.. Helpful
Stayed 2 nights in Apr 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well
Stayed 2 nights in Apr 2024

8/10 Good

Blaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldnt change a thing, everything was great
Stayed 1 night in Apr 2024

6/10 Okay

Nina

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Not the best neighborhood, road construction in front of driveway to get in parking lot, somewhat clean room but no towels, soap, lotion, Kleenex or shampoo and conditioner
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wpuldnt change a thing, stayed here several times in the past and it seems like it gets better with every visit 👍
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities
I stayed here for four days while attending an event in Sparks. There was no room sevice at all. I ran out of toilet paper and clean towels the first morning. I asked a worker for towels and toilet paper the next morning. She said that someone would come soon. I waited around the room for hours waiting for the person to show. I finally spotted a worker who was cleaning rooms. I explained that I asked hours previously for toilet paper and a towel. She said i could have one roll of toilet paper only. There was no contact from the workers the rest of my stay.
Stayed 4 nights in Apr 2024
Response from Nancy Y. on 2 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Blaine

Travelled with pets
Liked: Cleanliness, staff & service
Other than the road work the property is fine.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Blaine

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and helpful,didn't like road work around the area.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Blaine,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

6/10 Okay

Alejandra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Alejandra, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Blaine

Travelled with pets
Liked: Cleanliness, staff & service
Staff is always good ,love the pool,still don't like road work
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Blaine,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Blaine

Travelled with pets
Liked: Cleanliness, staff & service
Staff were great
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Blaine,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 Good

Blaine

Liked: Cleanliness, staff & service
The staff are very friendly
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hey Blaine, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

6/10 Okay

DAVID

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel refused to accept cash, bare bones, in poor part of town, dennys near was great
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay there. And the staff are nothing but the best. Thank you Motel 6!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi David, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

4/10 Poor

Josiah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was put into a room that had bed bugs, did not no so until the 3rd day when i woke up with 30 bites on my body, from heal to face. The next room they put me in was also the same but no where near as bad as the first
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Josiah, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Natalie #Team6

2/10 Terrible

Arlene

Disliked: Cleanliness, property conditions & facilities
Response from Brand Experience Team on 12 Apr 2024
Hi Arlene,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Alissa

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
Usually I would have no complaints other times we stayed staff was great this time staff was rude
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr 2024
Hi Alissa,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Mikiala

Stayed 1 night in Mar 2024

8/10 Good

John

Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi John,Thank you for positively rating your stay!!Maz K.#Team6

8/10 Good

Rochelle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr 2024
Hi Rochelle,Thank you for positively rating your stay!!Maz K.#Team6

8/10 Good

Blaine

Liked: Cleanliness, staff & service
The maid service is great,the road work in the area is a bit noisy,and dusty,but wlii be done soon
Stayed 21 nights in Mar 2024
Response from Brand Experience Team on 9 Apr 2024
Hi Blaine, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Alan

Liked: Cleanliness
TV out for 2 of my 4 days. I asked Mgr for some credit. Yet to hear back!!
Stayed 4 nights in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Ashley

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
WiFi doesn’t work. Only 3 channels on TV work. Large gap around door that bugs/critters could get in. Key card only works for 1 day. Poor lighting since it’s in the back of the room.
Response from Nancy Y. on 2 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

randi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the remodle/ renovations. The room was clean & beds/ pillows were comfy. Our neighbors were noisy but thats not the motels fault. Lol. Overall loved it.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean room, everything you need for a no frills stay
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi DeniseThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Blaine

Liked: Cleanliness, staff & service
The motel is fine ,road work was a pain.
Stayed 21 nights in Feb 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Blaine,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Zandra

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Hotel registration easy no fuss
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 19 Mar 2024
Hi Zandra, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Staff waa more than courteous with regards to making last minute adjustments, requests, etc. Not really the place to stay with respects to dining out or if you plan on doing any shopping for souvenirs, etc. You need your own vehichle to stay here.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 19 Mar 2024
Hi J, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

2/10 Terrible

Hailey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were homeless people in the ice room without shoes on. Our room had stains on the sheets, the flooring next to the bed had a hole in it, the sink didnt drain, our window could very easily be opened from the outside, this list could go on. I would not recommend staying here it was the worst hotel/motel I have ever stayed in and I have stayed in international hostels where the rooms and bathrooms are shared.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 19 Mar 2024
Hi Hailey, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean pace staff was very nice and helpful
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 19 Mar 2024
Hi Sara, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

10/10 Excellent

Rashawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trish is always so nice u should give her a raise lol
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Reshawn,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Jessica, CARSON CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Jessica,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Francis

Stayed 3 nights in Feb 2024
Response from Nancy Y. on 7 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 7 nights in Feb 2024
Response from Nancy Y. on 5 Mar 2024
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
I have never shared a negative review; however, my experience with this Motel 6 was so bad that I feel compelled to share it with others. My mattress had coils protruding from it. I told the desk employees. I was told maintenance would change it. It was never changed. I could not sleep for two nights. There was a bunch of trash (including a dirty diaper) just outside my room for more than 36 hours. There was a recycle/garbage truck in the parking lot at 3:00 a.m. which awoke me and, I'm sure, other guests.
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 5 Mar 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiter than I thought it would be
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb 2024
Hi MariaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 Okay

Yu, Sunnyvale

Disliked: Property conditions & facilities
N/A
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb 2024
Hi YuThanks for your review, we really appreciate the support. Lilith#Team6

4/10 Poor

Brandon

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It’s a motel 6 so I understand you get what you pay for but the bathroom had dry puke in the shower, the sink was cracked inside and would flood if used the water to wash your hands. Police were constantly in the parking lot and people with doors open drying their laundry on the patio. Stay here only if you really can’t find another room. What a mess.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 26 Feb 2024
Hi BrandonAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

8/10 Good

Alfredo

Stayed 11 nights in Dec 2023

10/10 Excellent

Jimmy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Jimmy,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 Excellent

Jessica, CARSON CITY

Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying here off and on for the past few months in getting, and
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Jessica,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Tanya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and functionality of equipment
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Benjamin, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Leikalani

Liked: Cleanliness, staff & service, amenities
Leaky shower.... Everything else perfect
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Leikalani, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024