Best Western hotels in Shepherd's Bush, London

"I had a wonderful stay! The best thing about this hotel is the staff — they are exceptionally polite and professional, which made my experience very pleasant. Checked in and checked out with ease. The beds are also wider and more comfortable than those in other hotels in the area. The location is perfect, close to all amenities including shops, the tube, restaurants, and even a church. Highly recommended!"

"Easy to find, clean and comfortable Room was small but to be expected and lots of stairs, but they give you warning of this Nice to have a receptionist to greet you"

"Beautifully decorated room, staff were excellent and very welcoming. I will definitely stay again."

"Great location for concerts in the area, helpful staff."

"Customer service was friendly and accommodating "

"I received a complimentary upgrade, which was greatly appreciated. The hotel is very stylish, the rooms are nicely appointed. The staff are very attentive and polite, showing a great mix of warmth and professionalism. The only downside to the room that I was allocated was the slight damp smell which emanated from where the shower obviously leaked slightly over a period of time and had discoloured the wood of the door frame to the bathroom. The hotel is located perfectly for two different train stations, lots of convenience stores and quite a few different places to eat. I would gladly stay here again."

"Clean room, lovely staff, peace and quiet "

"One of the best I’ve stayed in along that road "

"Member of staff at check-in was friendly and very helpful. Info provided in advance by hotel was helpful. Bus stop right outside the hotel and excellent Chinese takeaway nearby (the only place still serving food because we arrived late in the evening). We had family room (double & two single beds) very comfortable, clean. Slightly cramped but fine for just a one night stay. Bonus was a fridge in the room."