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Reviews of The Queens Head

3.5 out of 5
The Queens Head
54 Ely St, Stratford-upon-Avon, England

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 96 reviews" "
Rating 8 - Good. 41 out of 96 reviews" "
Rating 6 - Okay. 17 out of 96 reviews" "
Rating 4 - Poor. 7 out of 96 reviews" "
Rating 2 - Terrible. 3 out of 96 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay, very comfortable and lovely hosts - thank you
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff,great and close to to n

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great value for the money. Old pub has lots of character.
Stayed 1 night in Apr 2024

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness, amenities
The rooms are clean but very basic. Great budget option in Stratford, right in the center of the historic area.
Stayed 2 nights in Mar 2024

10/10 Excellent

Saran

Travelled with group
Liked: Staff & service, amenities
The cushions in room smelled dirty & musty. Very dated. No food as apparently dont do food on a monday. Lovely staff though
Stayed 1 night in Feb 2024

6/10 Okay

Garrie

Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, thanks so much!
Stayed 1 night in Jan 2024

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab place
Really lovely stay, ideal location and friendly staff. We will be coming back.
Stayed 1 night in Jan 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room. could do with more plug sockets
Stayed 1 night in Nov 2023

6/10 Okay

Mark

Liked: Staff & service, room comfort
Good location close to shops and theatre.
Stayed 1 night in Nov 2023

10/10 Excellent

Gerrard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit 051123
Excellent stay Thank you
Stayed 1 night in Nov 2023

6/10 Okay

Paul

Stayed 1 night in Oct 2023

6/10 Okay

Kurt

Travelled with partner
Disliked: Cleanliness
Great location. Does the job for 1 night. Locals are chatty in pub.
Stayed 1 night in Oct 2023

10/10 Excellent

Jane

Stayed 1 night in Oct 2023

8/10 Good

Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good accommodation, clean, well-presented, suitable for solo visitor or couple. Very close to town centre which was good for me as I have no transport and some mobility difficulties so cannot walk far without a rest. Only thing to bear in mind is it is quite a tight staircase up to the room. I managed ok though even though I do have some mobility issues. Good value for money.
Stayed 1 night in Sep 2023

4/10 Poor

Chloe

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The property is in the centre which is perfect to access the main streets. The staff were friendly when we arrived and helped us to our room offering help if needed. The room itself was not up to scratch and we were very disappointed. We booked a family room as it was all that was available. The advert said a queen bed and a double bed but when we entered the room it was a sofa bed which was really hard and two single beds pushed together. The towels were clean and the bedsheets were good too. The bathroom was not acceptable because the shower head was covered in mould and the taps for the shower too. The cubicle was full of mould and the water guards were mouldy too. The toilet roll holder was hanging off and the fan was covered in a thick layer of dust too. The room itself was very dusty and I kept my shoes on because the carpets didn't look clean either. The price was £104.50 which I don't believe was reflective of the quality we received in the room. When leaving we weren't asked how the room was or about our stay which made me feel like they are aware of these issues.
Stayed 1 night in Sep 2023

8/10 Good

ELAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay. Great staff, pleasant rooms (our group had 2), didn't sample the food other than breakfast which was fine, though we did enjoy time spent in the bar and the outdoors area. Fairly easy to park outside for £1 but only for an hour, use the NCP car park which just round the corner £12 per 24 hours and you can easily get to the back entrance to the Queens Head no more than 100yds away at the end of the service road next to the car park entrance.
Stayed 1 night in Aug 2023

10/10 Excellent

Edward

Travelled with family and small children
Liked: Amenities
Ace and brill
Stayed 1 night in Aug 2023

8/10 Good

Helen

Travelled with partner
We paid £76 for a twin bedded small room, not bad for central Stratford. Mainly clean, bit dusty though. Loo seat broken, could have alerted the owners to the problem but was only there for one night. Bit noisy up till elevenish, but it’s a pub so normal.Owners very busy, didn’t have time for niceties, , fair enough. Comfy beds and nice bed linen, gorgeous fluffy towels. Probably won’t stay again because I have bad knees and there is a steep staircase, not their fault. Tons of tea, coffe, milk and sugar, didn’t have to ask for any more.
Stayed 1 night in Aug 2023

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay right in the center of Stratford upon Avon, the staff were very welcoming and accommodating, My only comment would be is that the food which my companion thaught was great I found the fish I had over cooked, but I would definitely go there again.
Stayed 1 night in Aug 2023

6/10 Okay

Kim

Stayed 1 night in Jul 2023

10/10 Excellent

Una

Stayed 1 night in Jul 2023

8/10 Good

Jane

Liked: Cleanliness, room comfort
Central, nice pub
Was asked to check out at 10am Sunday with knock on the door. I later checked and it was advertised as 11am check out. Very convenient location. Nice Italian restaurant over the road. NCP parking was £12 for 24 hours within 5 min walk.
Stayed 1 night in Jun 2023

8/10 Good

martin

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in May 2023

8/10 Good

Hilary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the ambiance and the proximity to everything we wanted to do, see and enjoy. We understood it was old and were prepared for the wear and tear we found.
Stayed 2 nights in May 2023

6/10 Okay

Emma

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Robert

Stayed 1 night in May 2023

8/10 Good

LKellie, Guelph

Liked: Staff & service, property conditions & facilities
Queens Head is in the downtown area Waking distance to downtown core and parks. 10 minutes to railway system. Its quaint. The regulars at Queens Head are super friendly as well as Staff and Owners.
Stayed 4 nights in May 2023

6/10 Okay

Claudia

Travelled with family
Liked: Cleanliness
We didn’t realize that the rooms were over a very active pub so the music and noise continued well into the night. Thw next item is a positive and a negative aspect - the age of the building gives it a quaint ahd historic feel. However, it also highlights the flaws such as uneven stairs and floors. There was no hair dryer nor was there a waste bin in the bathroom. The shower was rudimentary at best. And one gets the feeling feom the proprietors that it's the pub first and the boarders second or third.
Stayed 1 night in Apr 2023

10/10 Excellent

Stuart

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Gabriela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for families w children
Very dissapointed, not appropriate if travelling with young children. Very loud music played late into the night (we stayed on fri). Room was not clean especially bathroom. Although advertised as family room this is not appropriate accomodation for young children. We decided to leave late that night rather than staying as could not get to sleep and was very uncomfortable. Very dissapointed as we cut trip short due to the noise and cleanliness of room.
Stayed 1 night in Apr 2023

8/10 Good

helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

thomas

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Andrew

Stayed 1 night in Dec 2022

6/10 Okay

RONU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay is good but no wifi connection available to the room. They said free wifi. No connectivity.
Stayed 1 night in Nov 2022

8/10 Good

Hayley

Stayed 1 night in Nov 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small single room suitable for my stay. Very clean and comfortable.
Stayed 1 night in Oct 2022

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We liked the property, just were not aware of the steep stairs leading to our room. I should have questioned more. But staff was very warm and helpful.
Stayed 2 nights in Sep 2022

6/10 Okay

Judith

Travelled with family
Disappointing.
Disappointing as I have stayed here a number of times. Live music made it very noisy until well after midnight. No toiletries at all and hot water in the shower hit and miss. It is reasonably priced accommodation within Stratford which is why I have used it several times but the live music will make me think again.
Stayed 2 nights in Sep 2022

6/10 Okay

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Basic
Very basic accommodation, could have been cleaner, the staff were very friendly and helpful though
Stayed 1 night in Sep 2022

10/10 Excellent

Fiona

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff
Stayed 1 night in Aug 2022

10/10 Excellent

Roland

Stayed 1 night in Sep 2022

6/10 Okay

GARETH

Stayed 1 night in Sep 2022

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i didn't read my itinerary closely enough and was surprised on arrival that my two nights stay was not pre-paid as i thought but was to be paid on arrival, also the credit card machine wasn't working so had to pay 120 pounds cash, which kind of strapped me for the last few days of my U.K. trip, but i had it, the one negative was i was there on a friday night, when the pub has a live DJ, playing thumping loud music underneath your room until nearly 12:30 in the morning an i had an early morning train trip the next day, other than that was enjoyable, in the heart of Stratford-Upon-Avon, 5 minute walk to the R.S.C.
Stayed 2 nights in Sep 2022

4/10 Poor

Katie

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit Stratford upon Avon regularly as as family, but this place just wasn’t suited for us. The noise at night time from pubs opposite went on until the early hours of the morning.
Stayed 2 nights in Aug 2022

8/10 Good

Arlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, helpful staff!!
It was a fun, quaint place to stay with a great location close to the city center and sites. The family room was large and the bed was super comfy. It was very hot, and the room did not provide any fans. My husband mentioned it to the pub manager, and after the pub closed, he brought their large fan up to us to use. Thank you again so much!! Our granddaughter was with us so we didn't spend time in the pub, but it looked fun. The pub across the street had music which ended at 11:00. No problem, all part of staying in a pub in town! Nice place; we would recommend it to those wanting a pub experience.
Stayed 1 night in Aug 2022

4/10 Poor

Ian

Disliked: Property conditions & facilities, room comfort
Loud local pub noise until early hours.Do not stay
Room was reasonably clean but in need of an update, especially in the bathroom. Extremely noisy outside until at least 1am from pub across the road with music and people on the street, so unable to sleep. In addition it was a very hot day and so, with no air conditioning, made for an uncomfortable night's sleep overall.
Stayed 1 night in Aug 2022

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Aesthetically very plain but spacious. Not enough electrical receptacles. The room is above a pub with windows opening to a street with a number of pubs so it is quite noisy until around midnight or so. Stairs to room are narrow and uneven so not good for anyone with mobility challenges. There are lots of restaurants within a minute's walk and Shakespeare's birthplace is just a few minutes walk also so a great location for sightseeing.
Stayed 2 nights in Aug 2022

10/10 Excellent

Voirrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place!
The location of The Queens Head is brilliant. Fairly quiet street but only a minute walk from the main activities and bars in Stratford. Staff were helpful and even though the room is above a pub you feel separated from the bar so have privacy. Only problem is there is no on site parking so you have to pay for this privately (with a discount voucher from the property).
Stayed 3 nights in Aug 2022

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious rooms, handy for central Stratford
Stayed 1 night in Aug 2022