Tancah Hotel Guide - Romantic Hotels in Tancah, Tulum

"Best resort !"

"Our stay was excellent! We opted for a Family Select swim out room and it was totally worth the upgrades. Our son woke up every morning and swam first thing while we ordered room service for breakfast. The beach was not crowded at all and the staff was so accommodating and welcoming. The facility was super clean and I felt like a royalty! It was our beat vacation by far. "

"We had a wonderful stay at Catalonia Royal Tulum. The hotel itself was very clean, and one of our absolute favorite parts was the walk from the main area to the pool and beach—it’s a beautiful jungle path that really makes the experience feel unique and peaceful. Along the way, we saw lots of coatis, which were so fun and added to the whole nature vibe. The restaurants were very good overall, and we upgraded to the Privilege package, which was definitely worth it—especially for access to the Bloved restaurant, which we loved. The beach was absolutely beautiful. We spent so much time just sitting, relaxing, and enjoying the view. The breakfast buffet was also a highlight—very expansive with tons of options, so there was always something for everyone. The only downside for us was the amount of smoking throughout the resort. Unfortunately, we often couldn’t leave our balcony door open because of the cigarette smell, and it was noticeable in many areas. It’s a bit of a drawback, especially in such a stunning natural setting. Overall, a great stay with beautiful surroundings, good food, and a relaxing atmosphere—with just that one area for improvement."

"The rooms were clean. Some staff was friendly and others were rude. The resort has plenty of room and lots of things to do. A couple of things that need improvement were being able to make reservations at the restaurants. We could not get into one the whole time we were here. We ate at the buffet. And the pools need to be open later than 6 pm. I would definitely return as for the most part it was a great trip"

"yes there were activities for all ages"

"The pool was amazing, the staff super friendly! The food was serve very fast and was always delicious. The staff of entertainment was perfect. Thank you so much! My dog was with me and they were very open about it, thank you! "

"My family just returned from a 5 day stay at this hotel and we could not have been happier- the property is modern and is beautifully decorated as well as very clean in all areas. The staff is lovely and highly attentive to its guests, making us feel pampered and cared for. The concierge staff (special thanks to Juan) went out of their way to get us the best dinner times and restaurants as the restaurants were quite crowded due to spring break. The pools are massive and never felt crowded, the food was delicious in the buffets and specialty restaurants and the room was cleaned well each day. We loved seeing the adorable monkeys and other animals too! Thank you for a wonderful vacation! "

"Everything about this hotel was THE BEST! All of the staff was friendly and attentive. They have amenities I hadn’t seen before. The swim up pool on our back patio was so fun. The room was very clean and well stocked daily, they even offer turn down service. Food at every restaurant was SO GOOD! Food allergies? No problem! They will help identify dishes meeting your dietary needs and will even prepare food not on the menu “special” for you in the kitchen. Highly recommend getting a hydrotherapy session at the spa, followed this up with a massage, what an experience! I highly suggest going with “premier”, worth every penny! We will be back!!"

"Las habitaciones no están listas a tiempo. Te la entregan hasta 1 hora y media después. Ir a cualquiera de sus restaurantes es un desastre. No tienen un sistema o plataforma automatizado, todo lo hacen manual. La hostes es la que te lleva a la mesa y deja desatendida la recepción de los restaurantes. Pésima coordinación en restaurantes. La comida estuvo bien, pero las porciones son muy pequeñas, parece que es un menú de degustación. No regresaría. "