When we checked in, we noticed half the resort was blocked off in areas all around the resort (still in construction), there is dust just about everywhere, including your room! So you WILL hear noise in the early AM.
The AC does not work! It is constantly running but never drops in temperature, so nights are warm!
Our faucet water is boiling hot but no hot water in the shower!
We constantly had to call in to get our room cleaned & even then, they would do the bed & leave everything including dirty dishes that are insight for days.
One of the nights we had room service, we waited 3hrs! Every time we called to see an update they would say 5min but we would always wait another 30-40min! And when the food came, half the order wasn’t there and the one that did had hair.
The food here is not good, quality is pooor.
We ate out of the resort every day.
We gave this resort some time before we wanted to leave early & when we finally decided this is just not worth the money, we spoke to multiple managers on leaving & getting a refund (wasted about 4hrs), they would not do a thing saying a bunch of excuses on why.
Don’t be deceived by the looks of this hotel, it is beautiful but no quality to it for the money they are asking for, you won’t be getting what you are paying for.