Kyoto Hotel Guide - Aeon Mall Kyoto hotels in Kyoto, Japan.

"Staff were friendly and helpful. Loved the rooftop bar. "

"Very impersonal Breakfast was not included so we didn’t have there Restaurant could have been a little more affordable "

"Couldn’t have asked for a better place to stay in kyoto. Quiet, fresh and clean, very comfortable, super convenient (across from bus and train station) and lovely surroundings (didn’t feel like a concrete jungle). Starbucks and convenience store right beside us. Of all the places we visited in Kyoto during our tours we continually agreed that this hotel made for the best home base. Breakfast buffet was wonderful! "

"The hotel was a beautiful space and we were well looked after. They had a nice selection of toiletries in the lobby"

"The breakfast was fresh. In particular, brown breads are provided, which is rarely seen in Japan. However, the food is provided in smal amount so that can become unavailable often. Also, orange is the only fruit provided. The room has a good size and everyting is well laid out. Coin operated laundry machines are available. There is a large supermarket across the streen from the hotel, which is very convenient to buy food from. Overall it is a decent and pleasant hotel to stay."

"Very elegant hotel and excellent breakfast! Staff was very helpful and rooms excellent!"

"To be honest, our first room was quite terrible. It was old and dirty. The floors looked so gross I didn’t even want to put my bare feet on them. So why the good ratings? Well, after contacting Expedia to see about cancelling my reservation so I could move to a completely different hotel, the on duty manager offered to move me to another room. That room was significantly better - it was on a floor that had been renovated just a few years ago. I don’t know if they reserve this floor for higher priced reservations, but I was told it was an “equivalent room”. But it was so much better, I couldn’t be happier. So my tip would be, if you’re assigned the 15th floor, ask for something different… 16th floor if you can get it."

"Staff are helpful. Excellent service from housekeeping. Luggage delivery is very convenient. the concierge has an alternate to the luggage they advertise which delivers late. the alternate was faster; Nice hotel"

"This was our favorite hotel on our 10 day trip to Japan. The onsen was amazing, the massage chairs hit the spot when available, and we enjoyed the free coffee / ice cream / ramen daily. We did not add breakfast. The check in area can get hectic, but they had plenty of staff and things moved along nicely. Highly recommend!"