Always Stay at this hotel when visiting Bristol over last 20 years, But i will no longer be.
Terrible aircon, we were given Cheap free standing fans
in the rooms obviously they know theres a problem
Hence them being in the rooms
( too hot to Sleep)
Had to change room at 11.30pm due to electrics tripping out in room and couldn't be put back on
so given another room which was an accessibility room
shower head only 4ft high, Sink on the floor pretty much, Had to Kneel down to brush teeth
Then went for breakfast & was greeted by a very sweaty stressed out member of staff
who couldn't seem to handle people.
Complained when checking out but
might as well not have, Didn't seem to care.
Been a great place to stay over the years but now on the hunt for somewhere New!!