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"I could not have been happier with our stay. Hotel was very pretty and the location was genuinely perfect…a quick walk over to Gion, right by the Kamo River, a block away from terrific shopping, close to Nishiki. Just outside is a beautiful canal with cherry blossoms(when in bloom). If you want the traditional Kyoto, it’s right there, the modern Kyoto, right there as well. Staff took care of all our needs. Of the four hotels we stayed at, this was one of the lesser ones in terms of warmness of the staff, but they were hyper competent, which made up for anything in that department."

"Staff offered excellent service. They were able to coordinate Ta-q-bin service and help contact our next hotel to iron out the situation. The room was exceptional as well. Amenities were outstanding. My wife and I had a fantastic time during our stay and recommend other to do so as well."

"Just an excellent stay. Perfect for a family. Easily walk to the subway and train station. The staff were so friendly and helpful at all times. Also really easy to explore Osaka from here and get to Universal."

"Decently sized room, great amenities and very clean modern design"

"Everything good for my family trip. "

"Very nice "

"The single most beautiful hotel we have ever stayed at… and we travel a lot! The staff were incredible. Everything was so clean and classy. Anytime we come to Kyoto, we will only be staying here."

"The rooms are spacious, very clean, quiet, and the perfect place to relax after a long day exploring Kyoto. The hotel also has several restaurants in the building, making it very convenient for a quick meal. Highly recommend! "

"Great hotel chain, very clean and comfortable"